Q: When will I hear if I've won tickets?
A: You will receive an e-mail from the BT Tower Events Team if you win tickets by Friday 11th September 2015. If you don't receive an email by this time, sadly you haven't won.
Q: How many guests can I bring?
A: You have a maximum allocation of four tickets (including yourself) which will be selected when entering the ballot.
If you'd like to bring any children under 2, each adult may bring one child under 2 with them without taking up a guest ticket.
Q: Is there an age limit for visitors?
A: There isn't any age limit for visitors but there must be at least one person over the age of 18 in each party.
Q: Where will the flight experience take place?
A: We're opening the famous 34th floor, 518ft above London.
Q: How long will the flight experience take?
A: We anticipate a period of 30 minutes at the top of the BT Tower, but we recommend you allow an hour for the experience from arrival.
Q: What time will my slot be?
A: You'll receive an email confirming your hour slot. The BT Tower will be open from 08:00 to 20:00 so you must be able to attend at any time on the dates requested.
Q: Can I change the date and / or time once it's been allocated to me?
A: I'm afraid not. Due to unprecedented demand we are only able to offer you the slot provided.
Q: Are travel costs included in the prize?
A: No, travel costs are not included.
Q: How much will it cost?
A: The experience will be free of charge, but you may want to bring some cash to buy limited edition merchandise commemorating 50 Ingenious years of the BT Tower.