BT Total Broadband

The legal stuff

• ^† BT Total Broadband

  All prices shown are with Direct Debit; otherwise add £1.50 for payment processing fee levied by BT Payment Services Limited, a BT Group company. The payment processing fee applies to BT line rental bills (BT Total Broadband is charged within this bill), and to BT Total Broadband only bills (where BT Total Broadband is charged separately from line rental, or for non BT line rental customers ).

  Featured handset £39.99. Requires BT line/similar and payment by Direct Debit. BT Total Broadband is subject to availability, fair use policy and conditions apply.

  Speeds referred to are download speeds. Other factors affecting speed include distance from the exchange and internal home wiring. If your line won't support up to 20Mb, we'll offer the best speed available on your line. Conditions apply.

  BT Home Hub is included if you are a new or recontracting BT Total Broadband customer. Excludes customers BT has already provided with this Hub. £4.99 p&p charge applies for new customers only. Featured handset £39.99 with Option 1 and 2, included with Option 3.

  Unlimited Wi-Fi minutes. BT Total Broadband customers only. Unlimited Wi-Fi minutes for internet access available in range of BT FON Wi-Fi Community members' BT Home Hubs (coverage dependent on number in active use) and BT Openzone Hotspots or FON access points outside of the UK. Wireless enabled equipment required. Conditions and Fair Usage Policy apply – see www.bt.com/btfon for details.

  Security Some features of the Service may be withdrawn or modified from time to time. They may also not be compatible with certain operating systems or other software e.g. Mac. Please see www.bt.com/help/netprotectplus from time to time for details. McAfee®, VirusScan® and SiteAdvisor® (which form part of the BT NetProtect Plus product) are registered trademarks of McAfee, Inc. and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners. © 2006 McAfee, Inc. All rights reserved.

  Unlimited UK Weekend calls means internet calls to 01, 02 and 03 numbers, excluding Channel Islands. Other exclusions apply. Pence per minute charging applies after one hour. Redial before one hour to avoid call charges. Opt-in required. As calls are over the internet the quality of reception may not match landline. Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via BT Broadband Talk may not work in the event of power or broadband connection failure. These failures may be caused by reasons outside our control. Location information, provided to the emergency services, is limited to the address of the associated telephone line where applicable. BT Broadband Talk does not currently support Number Portability, or Text Relay or Directory Enquiries for disabled customers. Abuse policy applies. Touchtone telephone required.

• ^{^} Calls and line rental

  Line Rental Saver. Offer ends 29.10.10. Available to BT Calling Plan customers paying £113.88 for 12 months in advance by debit/credit card – equivalent to £9.49 a month (full price £131.88). Any additional charges to be paid by Direct Debit with e-billing. At least two chargeable or inclusive calls must be made per month (or six chargeable or inclusive calls per quarter) to avoid monthly charge of £1.50 (or a quarterly charge of £4.50) being added to your bill. Advance payment is non-refundable. Exclusions and conditions apply.

  Standard Line Rental. Currently £12.79 a month with Direct Debit. Otherwise add £1.50 a month (payment processing fee levied by BT Payment Services Limited, a BT Group company). Discount appears as a bill credit. Set-up paper-free billing online at www.bt.com/paperfree

  Unlimited UK calls means calls of up to an hour to numbers beginning 01, 02 & 03, after which pence-per-minute rates apply. You can hang up and redial before the end to avoid charges. There are exceptions like calls to the Channel Islands. See our terms and conditions for details. Weekend calls mean from midnight on Friday to midnight on Sunday; Evening calls between 7pm and 7am weekdays; Daytime calls at other times.

  Inclusive calls to 0845 and 0870 numbers Availability of inclusive 0845 and 0870 calls of up to 60 minutes duration (excluding indirect access numbers and dial-up internet access) dependent on residential BT Calling Plan: weekends only (with the Unlimited Weekend Plan) or any time (with the Unlimited Anytime Plan). Fair use policy applies – max. 1,000 mins or 150 calls a month. If either of these limits on free calls is exceeded, BT will charge for these calls until further notice See Terms & Conditions for full details.

  When making a chargeable call, a 9.9p call set up fee applies.

  Calls to 0871 numbers will cost no more than 10ppm plus 9.9p set up fee; Calls to 070 no more than 50ppm, with a maximum set-up charge of 50p. View full price list (www.bt.com/personal/pricing)

  Evening & Weekend Calls Add-on Available to new and existing customers with a package that includes the Unlimited Weekend Plan. £2.99 a month, plus BT line rental. One month minimum term. Terms and conditions apply.

  Anytime Calls Add-on Available to new and existing customers with a package that includes the Unlimited Weekend Plan or the Evening & Weekend Plan. £4.99 a month, plus BT line rental. One month minimum term. Terms and conditions apply.

  From 1st October 2010, standard monthly line rental will increase by 50p (excludes Line Rental Saver); UK Daytime call rates will increase by 0.5ppm; The Call set-up fee will increase by 1p per call and Call Return features (1471#3 & 1571#0) will increase by 4.2p per use. Prices include VAT at 17.5%.

• ¹ Broadband and Calls

  Available to new BT Total Broadband customers signing up for 18 months and paying BT line rental. £7.49 for the first 3 months, £14.49 a month from month 4, plus line rental. Includes BT Total Broadband Option 2 and the Unlimited Weekend Plan. BT Home Hub included if you are a new or recontracting BT Broadband customer. Excludes customers BT has already provided with this Hub. £4.99 p&p charge applies for new customers only. Connection charge may apply if a new BT line is required. Subject to availability. Exclusions and conditions apply.

• ² Broadband and Anytime Calls

  Offer ends 01.10.10. Available to new BT Total Broadband customers signing up for 18 months. Free for the first 3 months; £15.99 a month from month 4, plus line rental. Offer discount of £89.97 on standard bundle price of £9.99 per month for first 3 months; £19.99 monthly thereafter which applied for July 2010. Includes BT Total Broadband Option 1 and the Unlimited Anytime Plan. BT Home Hub included if you are a new or recontracting BT Broadband customer. Excludes customers BT has already provided with this Hub. £4.99 p&p charge applies for new customers only. New BT Home Hub available from the BT Shop at £89.99. This offer cannot be used in conjunction with any other offer and may be changed or withdrawn at any time. Terms and conditions apply.

• ³ More Broadband and Calls

  Available to new BT Total Broadband customers signing up for 18 months and paying BT line rental. £7.49 for the first 3 months, £17.99 a month from month 4, plus line rental. Includes BT Total Broadband Option 2 and the Unlimited Weekend Plan. BT Home Hub included if you are a new or recontracting BT Broadband customer. Excludes customers BT has already provided with this Hub. £4.99 p&p charge applies for new customers only. New BT Home Hub available from the BT Shop at £89.99.

• ⁴ Unlimited Broadband and Calls

  Available to new BT Total Broadband customers signing up for 18 months and paying BT line rental. £19.99 for the first 3 months; £27.99 a month from month 4, plus line rental. BT Home Hub included if you are a new or recontracting BT Broadband customer. Excludes customers BT has already provided with this Hub. £4.99 p&p charge applies for new customers only. This offer cannot be used in conjunction with any other offer and may be changed or withdrawn at any time. Terms and conditions apply.

• ** The BT Credit Card

  Get £40 credit on your BT home phone bill when you order online from www.bt.com either BT Total Broadband or a Package. Eligible packages include all Dual Play and Triple play packages as described on www.bt.com. This Offer is only available to customers who place their order for BT Total Broadband or Packages online. To benefit from the offer you must click on the unique link to the BT Credit Card landing page which will be made available to you at the end of the online order journey for either BT Total Broadband or the Packages. This Offer is not available to customers who order the BT Credit Card via www.bt.com/btcreditcard. The BT Credit Card must be used to make at least one transaction (purchase or balance transfer) within 30 days of card receipt or the £40 credit will not be made to your BT home phone bill. The £40 credit will be shown in the BT Credit Card Discounts section of your next available BT home phone bill. BT Total Broadband is subject to availability. We reserve the right to change or withdraw this offer at any time. There is no cash alternative to the offer. This offer cannot be used in conjunction with any other offer. BT line/similar and payment by Direct Debit required. Terms and conditions apply, see www.bt.com/broadband/terms for details.

  The BT Credit Card is issued by MBNA Europe Bank Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. Credit is available, subject to status, only to UK residents aged 18 or over. You cannot transfer balances from another MBNA account. We will monitor or record some phone calls. MBNA is authorised and regulated by the Financial Services Authority.

  BT is a trademark of British Telecommunications plc and is used under licence. British Telecommunications plc and MBNA Europe Bank Limited are independent legal entities and are not partners. Neither British Telecommunications plc nor MBNA Europe Bank Limited are entitled to enter in to contracts, make binding commitments or representations on behalf of the other.