- Why BT?
- How to order online
- Switching to BT
- FAQs
- Claim an offer
Switch in 3 easy steps
You choose your BT service, we do the rest
We'll do our best to make your switch as easy as possible
- We'll help you keep your existing phone number
- We'll deal with your current provider, so you don't have to
- We'll aim for a smooth changeover, so you don't lose your connection at any time
Step 1: Choose your package and order online
Check out our great products and choose the one that's best for you. Then order online: its quick, easy and convenient.
When you're done, we'll send you a confirmation email, and you'll be able to track your order online.
Step 2: We'll contact your current provider
Relax while we do the hard work. We'll deal with your current provider to arrange transferring your services.
However, if you're switching your broadband to BT you may need to contact your current broadband provider to get your Migration Authority Code (MAC).
Step 3: We'll connect you to BT
If you need a new phone line, choose a convenient appointment and a BT engineer will install it for you. We'll also post any equipment you might need (e.g. a BT Home Hub) in time for your new service to go live.
Once everything is ready, your current service will be switched over, and you'll be connected to BT.
Broadband packages
Get a Broadband & Calls package or add TV for the ultimate home entertainment experience
Broadband & Calls packages
then £13 a month + line rentalPlus a £25 Sainsbury's Gift Card
TV, Broadband & Calls packages
then £17 a month + line rental+ £40 activation charge
Plus a £25 Sainsbury's Gift Card
Our best ever broadband deal
Broadband and Evening
& Weekend Calls
£13 a month + line rental18 month contract
Plus a £25 Sainsbury's Gift Card