Make cheap calls with BT Broadband Talk

Broadband Talk – Staying in touch needn't cost the earth

Make cheap calls with BT Broadband Talk

BT Broadband Talk works like an extra phone line with its own phone number, and uses your broadband connection to make cheap calls over the Internet. It's ready for you to use – find out how to get started.

What is it?

Your BT Broadband Talk is a great way to make and receive cheap calls over your broadband connection. It should be already set up ready to use.

  • Works like an extra phone line with no extra line rental

  • All UK* Evening and Weekend calls are included at no extra cost

  • Make international calls from just 1.25p a minute

  • Get great rates on calls to mobiles

Making calls with BT Broadband Talk is as easy as using your landline – just plug a normal touchtone phone into your BT Home Hub or use your Hub Phone if you have one. That's it – you're ready to make and receive calls!

If you want to buy a Hub Phone, you can get one at www.bt.com/shop.

*01 02 and 03 numbers, excluding Channel Islands. Other exclusions apply. Pence per minute charging applies after one hour. Redial before one hour to avoid call charges.

How to get it

Once you've got BT Total Broadband its easy to add Broadband Talk. Just choose an option below and click 'get it now'

Compare the options

BT Broadband Talk
Evening & Weekend Plan

UK Landline calls  
Evenings & weekends
(Mon-Fri 6pm-6am & weekends)		 Included
Daytime
(Mon-Fri 6am-6pm)		 5.4 p/min

NO EXTRACOST

Included in all BT Broadband options

If you haven't used your account for 90 days,
please reorder it here.

BT Broadband
Talk Anytime Plan

UK Landline calls  
Evenings & weekends
(Mon-Fri 6pm-6am & weekends)		 Included
Daytime
(Mon-Fri 6am-6pm)		 Included

£5.99a month

Getting started

You can see if your Broadband Talk service has been set up by checking the blue light on your Home Hub. If the blue 'Phone' light is lit, then your BT Broadband Talk service is activated and ready to use. You can either use your Hub Phone, or plug a normal phone into the green phone socket on the back of your Home Hub.

If the blue 'Phone' light on isn't lit, you'll need to activate the BT Broadband Talk – it only takes a couple of minutes.

  1. Go to www.bt.com/bbt and log in with the BT Broadband Talk phone number and password you were sent in your welcome email or letter. If you've forgotten your number or password, tell us your email address so we can resend. This needs to match the email address we have on our records – either the one you gave us when ordering broadband or your BT email address (ending in @btinternet.com).
  2. Click on the blue Configure hub/router button at the bottom of the page
  3. Click the red Configure button in the pop up window
  4. A message saying 'Configuration successful' will appear.

Making calls

Lift the phone handset, and if you're using a Hub Phone, press the green button. You'll hear the BT Broadband Talk dial tone, which has a slightly higher tone than the standard dial tone. Dial the number as usual.

You can still make standard landline calls on your phone – dial 5 to switch between BT Broadband Talk and your landline. You should hear the dial tone change when you do this.

Calling features

You can set up voicemail and other Calling Features like Caller Display and Call Forwarding at www.bt.com/broadbandtalk/youraccount.

You'll need your Broadband Talk number and password to set them up (If you need help, visit your number and password).

Remember that the voicemail for BT Broadband Talk is different to your landline voicemail. You can listen to your messages by dialling 1571 from your BT Broadband Talk line, but you can't personalise the BT Broadband Talk voicemail service with your own greeting.

Additional tariffs

UK Mobile calls

Applies to both Evening & Weekend and Anytime plans.

Evenings
(Mon-Sun before 6am and after 6pm)		 7.5 p/min
Daytime
(Mon-Sun 6am-6pm)		 12.50 p/min

International calls

Applies to both Evening & Weekend and Anytime plans. Call landlines and mobiles abroad. See how much you could save:

Select destination  

Choose a destination

Plan BT Broadband Talk Standard BT international rate
  Daytime Evening & Weekend Daytime Evening & Weekend
Calls to Landlines
(per min incl. VAT)		 – – – –
Calls to Mobiles
(per min incl. VAT)		 – – – –


Countries not included above are charged at the standard BT rates

You can also use your computer to make calls

Softphone is a piece of software you can download to your PC and use to make calls to anyone over the internet – without the need of a phone. All you need to do is download Softphone on to your PC, get a headset with a microphone and away you go. Softphone available for Broadband Talk customers to download. Softphone uses Voice Over Internet Protocal (VOIP) technology which delivers of voice communications over the internet.

Because Softphone lets you access your Broadband Talk account remotely, you can make Broadband Talk calls anywhere with access to the Internet. Chargeable calls can also be conveniently billed alongside your Broadband Talk account.

Need a hand with your Softphone? Visit Help

Quick start

Check your BT Home Hub:

Is the blue 'phone' light on? You're ready to make and receive calls!

Blue 'phone' light not on?

Need more help?

Find everything you'll ever need to know about Talk online

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