Calling Features
Get and store messages, keep your phone secure and manage any unwanted calls.
- Phone packages
- Broadband packages
- TV packages
Here's what you told us
| Your Recommended package | Weekend UK* landline calls |
Evening UK* landline calls |
Daytime UK* landline calls |
Monthly cost |
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Unlimited Weekend Calls
Get the best value out of your calling plan with unlimited calls to UK landlines at weekends.
Unlimited Evening & Weekend Calls
Save on the calls you make most with unlimited calls to UK landlines .
Unlimited Anytime
Stay in touch with unlimited calls to UK landlines at any time.
Broadband
Gives you speeds of up to 16Mb and 10GB download usage, ideal for light activities such as
More Broadband
Gives you speeds of up to 16Mb and 40GB download usage, ideal for everyday use online activities such as
More Broadband with Infinity
Gives you superfast speeds of up to 38Mb and 40GB download usage, ideal for everyday use online activities such as
Unlimited Broadband
Gives you speeds of up to 16Mb and unlimited download usage, ideal for heavy use online activities such as
Unlimited Broadband with Infinity
Gives you superfast speeds of up to 38Mb and unlimited download usage, deal for heavy use online activities such as
TV Essentials
Gives you access to your favourite , pay-per-view on demand content, catch-up TV & BBC iPlayer.
TV Unlimited
Gives you unlimited access to your favourite , pay-per-view on demand content, catch-up TV & BBC iPlayer.
| Choose a Calling Plan | Weekend UK* landline calls |
Evening UK* landline calls |
Daytime UK* landline calls |
Monthly cost |
|---|---|---|---|---|
Unlimited Anytime CallsMake as many UK* landline calls as you like without worrying about the cost. |
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Unlimited Evening & Weekend CallsIdeal if you're not home on weekdays. |
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Unlimited Weekend CallsIf you just need a BT landline or just make calls at the weekend this is the option for you. |
Select phone Add-ons when you order
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£3.15 a month
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Friends & Family International
Call 236 international destinations for as little as 2.5p/min (13.1p call set-up fee applies).
£1.05 a month
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International Freedom
Get inclusive calls to 36 countries and discounted calls to the remaining 200 countries.
£5.20 a month
70 freeview channels and instant access to 1000s of pay-per-view shows, movies, documentaries, kids TV and music to watch when you want.
70 freeview channels, catch up TV, instant access to 1000s of shows. movies, documentaries, kids TV and music (some pay-per-view, some included) – just choose 2 viewing packs
70 freeview channels, catch up TV, instant access to 1000s of shows, movies, documentaries, kids TV and music (all included) – all 4 viewing packs included.
Our basic online security includes email anti-virus and spam filter for your BT Yahoo! Email, anti-spyware protection and pop-up blocker when using the BT Yahoo! toolbar and free Family Protection software to set up parental controls to help keep your family safe online.
We've teamed up with leading online security company McAfee to offer BT NetProtect Plus. Here's what you get:
- Anti-virus and anti-spyware protection
- Firewall to block outsiders from hacking into your PC
- IT Security System to help keep you safe from identity theft
- SiteAdvisor to tell you where it's safe to go online
- Parental controls to help your kids stay safe online
'Up to' speeds are based on the technology used to deliver broadband to your home and are faster at peak times. The actual speed you'll get also depends on your phone line and how far you are from the telephone exchange. Up to 16Mb speeds available if you live in a high speed area. Use our online speed checker to get your personalised broadband speed estimate before you order.
'Up to' speeds are based on the technology used to deliver broadband to your home and are faster at peak times. The actual speed you'll get also depends on your phone line and how far you are from the telephone exchange. Up to 76Mb speeds available if you live in a BT Infinity enabled area. Use our online speed checker to get your personalised broadband speed estimate before you order.
'Up to' speeds are based on the technology used to deliver broadband to your home and are faster at peak times. The actual speed you'll get also depends on your phone line and how far you are from the telephone exchange. Up to 76Mb speeds available if you live in a BT Infinity enabled area. Use our online speed checker to get your personalised broadband speed estimate before you order.
If you live in an area where BT Infinity fibre broadband is available, we'll give you the best download speed available on your line up to 38Mb and best upload speed up to 1Mb, dependent on your location, phone line, home wiring and time of day.
Otherwise we'll give you the best speed available on your line up to 16Mb, dependent on your phone line and location.
If you live in an area where BT Infinity fibre broadband is available we'll give you the best download speed available on your line up to 100Mb and best upload speed up to 15Mb. Otherwise we'll give you the best speed up to 16Mb.
'Up to' speeds are based on the technology used to deliver broadband to your home and are faster at peak times. The actual speed you'll get also depends on your phone line and how far you are from the telephone exchange. Up to 76Mb speeds available if you live in a BT Infinity enabled area. Use our online speed checker to get your personalised broadband speed estimate before you order.
'Up to' speeds are based on the technology used to deliver broadband to your home and are faster at peak times. The actual speed you'll get also depends on your phone line and how far you are from the telephone exchange. Up to 76Mb speeds available if you live in a BT Infinity enabled area. Use our online speed checker to get your personalised broadband speed estimate before you order.
Ideal for light users. Enough to download:
- 10,200 photos or
- 2500 music files or
- 15 movies
If you exceed your usage allowance, you'll be charged a little extra (£5 per 5GB)
Ideal for everyday use. Enough to download:
- 40,900 photos or
- 10,200 music files or
- 59 movies every month
If you exceed your usage allowance, you'll be charged a little extra (£5 per 5GB)
What do you mean by "exclusions apply"?
We want to give everyone the best possible speeds at all times, so we only manage speeds on P2P (peer-to-peer) file sharing networks at peak times. All other broadband use isn't affected – and there's no limit to how much you can download.
Does this mean I can't download as much as I want?
Absolutely not. We just manage the speed on P2P networks, and only at peak time, to ensure everyone gets the best service. You can still download as much as you want without any limitations.
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers, from midnight Friday to midnight Sunday, for up to an hour are included (you can hang up and redial to avoid charges).
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers, from 7pm to 7am Monday to Friday, for up to an hour are included (you can hang up and redial to avoid charges).
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers, from 7am to 7pm Monday to Friday, for up to an hour are included (you can hang up and redial to avoid charges).
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers, from 7pm to 7am Monday to Friday cost 1.05p/minute. A 13.1p set up fee applies.
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers, from 7am to 7pm Monday to Friday cost 7.95p/minute. A 13.1p set up fee applies.
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers are included, from midnight Friday to midnight Sunday, for up to an hour (you can hang up and redial to avoid charges).
Evening calls (7pm to 7am) Monday to Friday cost 1.05p/min. Daytime calls (7am to 7pm) Monday to Friday cost 7.95p/min. An 13.1p set up fee applies to non-inclusive calls.
Means calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers are included, from 7pm to 7am Monday to Friday, plus all weekend, for up to an hour (you can hang up and redial to avoid charges).
Daytime calls (7am to 7pm) Monday to Friday cost 7.95p/min. An 13.1p set up fee applies to non-inclusive calls.
Means all your calls to numbers starting with 01, 02 or 03 (excluding Channel Islands) plus 0845 & 0870 numbers are included, at any time, for up to an hour (you can hang up and redial to avoid charges).
FREE phone
Order any TV package online and get a £25 Amazon.co.uk Gift Certificate. After your order is complete, claim your certificate via the link at the top of this page.
£25 Amazon.co.uk Gift Certificate is available to new customers ordering Broadband and Anytime Calls on its own or with BT Vision Essential or Unlimited on www.bt.com. You must claim your £25 Amazon.co.uk Gift Certificate by entering your details on www.bt.com/claimvoucher once your broadband is installed in your home.
Online exclusive – get the first 4 months absolutely FREE
Save £21 (normally £7/mth for 3 months)
Online exclusive – Get the first 3 months absolutely FREE
Get an extra month FREE when you order online
Save £60 when you buy online (normally £21/mth for 3 months)
Save £54 (normally £18/mth for 3 months)
Save £84 (normally £29.40/mth for 3 months)
FREE unlimited UK* calls for a year when you buy our Broadband and Anytime Calls package
Get the first 6 months absolutely FREE
Only £4 a month for 6 monthsº
Only £12.50 a month for 6 monthsº
Online exclusive – Order BT Broadband online with or without TV and claim your £25 Sainsbury's Gift Card to spend in stores nationwideº
A one-off £40 charge will be added to your first bill. This is for changes to your local network to make sure you always get BT Vision at its best. If you move house, you won't need to pay this fee again.
A one-off £40 BT Vision activation fee and POA BT Infinity activation fee will be added to your first bill. If you move house, you won't need to pay this fee again.
Some BT line orders require a connection fee of £40 (special offer, normally £130). Most people don't have to pay this but we'll let you know when you order. There's no fee if you take a Broadband or TV Package.
£40 Connection Offer:
- 18 month contract
- You must make at least 10 calls per month to avoid a £5.15 monthly charge.
Read The legal stuff below for more detail.
If you need a new line you won't pay a penny for connection (normally £130).
To activate superfast BT Infinity broadband in your home there is a one-off £25 activation charge.
You can add Anytime Calls to your package for just £4.90/mth.
What are Unlimited Anytime Calls?
Anytime Calls allow you to call any number starting with 01, 02, 03 (excluding Channel Islands), 0845 or 0870, at any time, for up to an hour (you can hang up and redial to avoid charges).
Anytime Calls are an add-on to the package you choose. So simply continue searching for the package you want and then you'll be able to add Anytime Calls to that package once you start your order.
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £13 |
| TV | £4 |
| Monthly Cost | £17 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £13 |
| TV | £4 |
| Monthly Cost | £17 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £18 |
| TV | £4 |
| Monthly Cost | £22 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £26 |
| TV | £4 |
| Monthly Cost | £30 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £26 |
| TV | £4 |
| Monthly Cost | £30 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £13 |
| TV | £12.50 |
| Monthly Cost | £25.50 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £13 |
| TV | £12.50 |
| Monthly Cost | £25.50 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £18 |
| TV | £12.50 |
| Monthly Cost | £30.50 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £26 |
| TV | £12.50 |
| Monthly Cost | £38.50 |
| Cost Breakdown | |
|---|---|
| Broadband & Calls | £26 |
| TV | £12.50 |
| Monthly Cost | £38.50 |
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Why choose BT?
We're one of the world's most trusted brands. When you join us, you're joining millions of other homes around the UK who already use BT for their home phone, broadband and TV.
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Switching to BT?
We've made switching quick and easy. We'll deal with your current provider, we'll do our best to get you switched within 10 days, and you can usually keep your phone number.
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Need some assistance?
- How do you buy online? Find out all the details
- How can I pay my line rental? Find answers on this and other FAQs
- How long will installation take? Find answers on this and other FAQs
- What happens if I move house?Find answers on this or other FAQs
ºAll introductory prices or offers are only available to new BT Calling Plan customers unless stated otherwise.
The legal stuff
Unlimited Weekend Plan – £0 extra a month plus line rental. Available to new and existing residential customers. One month minimum term (except for new telephone lines or customers switching to BT from another provider, where a 12 month contract applies to line rental).
Unlimited Evening & Weekend Plan – £3.15 a month plus line rental. Available to new and existing residential customers. One month minimum term (except for new telephone lines or customers switching to BT from another provider, where a 12 month contract applies to line rental).
Unlimited Anytime Plan – Free for 3 months (via bill credit) then £4.90 a month plus line rental. Available to new Unlimited Anytime Plan customers who sign up for a 12 month contract. Excludes customers benefiting from some special offers or deals.
Line Rental Saver – £129 for 12 months in advance by debit/credit card – (equivalent to £10.75 a month). You'll need to pay any additional call charges by Direct Debit and switch to e-billing for this service.
A minimum call requirement of 2 calls per month is associated with this product. Calls can be chargeable or those included with your chosen call plan. A charge of £1.50 applies in each month that you do not make the required number of calls. Calls to the following numbers will not count towards the minimum call requirement: 0800/0808/0500 Freephone numbers; 100/198/155 Operator; 112/998/999 Emergency services; 150 BT Customer Services; 151 BT Fault Reporting; 195 Blind and Disabled Directory Enquiries; 1471/1571. Calls made using BT Broadband Talk and Chargecard are also excluded. This charge is compensatory and is not subject to VAT.
Standard line rental – £14.60 a month with Direct Debit. There's a 12 month minimum term and connection charges may apply.
Friends & Family International. – £1.05 a month. An 13.1p call set up fee applies.
International Freedom– £5.20 a month. A fair use policy applies. See "More Legal Stuff" for details.
*Unlimited UK calls Your calling plan will include Unlimited Weekend (midnight Friday to midnight Sunday), Unlimited Evening & Weekend (7pm to 7am Mon-Fri and all weekend) or Unlimited Anytime calls. This means calls of up to an hour to numbers beginning 01, 02 & 03, after which charges apply. You can hang up and redial before the end to avoid charges. There are exceptions like calls to the Channel Islands.
^BT Privacy at Home with Free Caller Display. A minimum call requirement of 2 calls per month is associated with this product. Calls can be chargeable or those included with your chosen call plan. A charge of £2.70 applies in each month that you do not make the required number of calls. Calls to the following numbers will not count towards the minimum call requirement: 0800/0808/0500 Freephone numbers; 100/198/155 Operator; 112/998/999 Emergency services; 150 BT Customer Services; 151 BT Fault Reporting; 195 Blind and Disabled Directory Enquiries; 1471/1571. Calls made using BT Broadband Talk and Chargecard are also excluded.
†BT Answer 1571 voicemail – A minimum call requirement of 2 calls per month is associated with this product. Calls can be chargeable or those included with your chosen call plan. A charge of £1.02 applies in each month that you do not make the required number of calls. Calls to the following numbers will not count towards the minimum call requirement: 0800/0808/0500 Freephone numbers; 100/198/155 Operator; 112/998/999 Emergency services; 150 BT Customer Services; 151 BT Fault Reporting; 195 Blind and Disabled Directory Enquiries; 1471/1571. Calls made using BT Broadband Talk and Chargecard are also excluded.
Connection Charge Offers A minimum call requirement of 10 calls per month is associated with this product. Calls can be chargeable or those included with your chosen call plan. A charge of £5.15 applies in each month that you do not make the required number of calls. Calls to the following numbers will not count towards the minimum call requirement: 0800/0808/0500 Freephone numbers; 100/198/155 Operator; 112/998/999 Emergency services; 150 BT Customer Services; 151 BT Fault Reporting; 195 Blind and Disabled Directory Enquiries; 1471/1571. Calls made using BT Broadband Talk and Chargecard are also excluded.
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