Its quick and easy to switch your phone service to us online
If you already have a phone line with us and just want to switch your calls back it will take around 2 weeks.
Just tell us your phone number when you order and we'll let you know if you can keep it. If it's not possible, we'll give you a new phone number in your confirmation letter. If you don't already have a suitable BT line we'll arrange for an engineer to install one when you order.
If you're ordering broadband and TV with us as well, you'll need to tell your current provider directly once you have ordered that you're ceasing your current broadband and TV services.