Learn all about broadband usage and how much data allowance you need per month. Each BT Broadband option has a different monthly usage allowance, so it's easy to choose the package the best suits you.
When you use the internet you are uploading and downloading data. This is your broadband usage. The three main factors that affect your broadband usage are:
Some internet activities require more usage than others. For example video streaming takes up much more data than browsing a simple web page.
Each BT Broadband option has a different monthly usage allowance, so you can choose the package that best suits your needs.
We'll send you an email when you get close to your usage allowance so you know if you are reaching you limit. If you exceed your usage allowance, your service won't stop working, but you'll be charged a little extra (£5 per 5GB). If you are regularly going over your usage allowance, you can always upgrade to a broadband option with a higher usage allowance.
Don't worry, using BT TV, BT Cloud or BT Broadband Talk doesn't add to your usage limit.
Also, great news if you're a sports fan. Any content you watch or stream via the BT Sport app and online player using your BT Broadband connection will not count against your broadband usage limit, so you can enjoy great live sport without the worry.
Looking to increase your usage allowance?
|10GB monthly allowance: for light users||40GB monthly allowance: for everyday users|
|music storage *Based on 4MB music files||2,500 songs||10,000 songs|
|movies storage *Based on 700MB movie files||14 movies||56 movies|
|photos storage *Based on 1MB digital photos||10,000 photos||40,000 photos|
|documents storage *Based on 2MB document files||5,000 documents||20,000 documents|
Everything you need in one place
Find Solutions to most common problems
View and download your bills, check and upgrade your products, get 24/7 help & support – and much more.