What do you need to do?
Watch all of your recordings as they'll be lost when your BT Vision is updated. Make a note of any scheduled recordings or series links, so you can easily set them up again.
Ensure your Vision service is connected to your Broadband. Also, keep your BT Vision+ box on standby – even if you're not using it, as we'll make the update overnight.
If you've got ESPN, leave your viewing card in the box.
Switch on your hub and replacement box at the mains and complete the 5 to 10 minute set-up process on screen.
If the update starts while you're watching TV, please let it finish.