Great news! You can move your BT phone, broadband and TV services quickly and easily using our simple online home move service.
BT phone, broadband and TV packages are included on your main bill.
You'll only be charged for your package from the date all your package services are available. However, your telephone line rental charges will start from the date your telephone line is activated.
The first bill will show standard advance charges for your service, from the date of the bill to the date of the next scheduled bill. It may be higher than you expect because it will also include package charges from the date your service was activiated up until; the date of your first bill.
Future bills will only include the usual advance charge including any line rental and call or TV charges, unless you've changed your package.
Yes – all our prices include VAT.
Contact your current supplier to find out if they will charge you.
Equifax Credit File Advice Centre
P.O. Box 1140
Phone: 0870 010 0583
Unfortunately, introductory prices and offers are only available to new to BT broadband customers.