Mobile phone plans and 4G handsets

Get a £5 monthly discount on your BT Mobile plan
Do you live in a home that has BT Broadband?




Apple

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Choose colour:

Choose memory:

All of our great value 24-month plans, come with fast 4G and free, unlimited BT Wi-fi. You can also tether and turn your phone in to a mobile hotspot to share data across your devices.


data

500MB

minutes

400

texts

Unlimited

£42Δ/mth

(For non BT Broadband homes)

£120 upfront





data

3GB

minutes

1000

texts

Unlimited

£47Δ/mth

(For non BT Broadband homes)

£80 upfront





data

15GB

minutes

Unlimited

texts

Unlimited

£57Δ/mth

(For non BT Broadband homes)

£30 upfront




Samsung

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Choose colour:

All of our great value 24-month plans, come with fast 4G and free, unlimited BT Wi-fi. You can also tether and turn your phone in to a mobile hotspot to share data across your devices.


data

500MB

minutes

400

texts

Unlimited

£35Δ/mth

(For non BT Broadband homes)

£100 upfront





data

3GB

minutes

1000

texts

Unlimited

£40Δ/mth

(For non BT Broadband homes)

£20 upfront





data

15GB

minutes

Unlimited

texts

Unlimited

£50Δ/mth

(For non BT Broadband homes)

£10 upfront




Sony

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Choose colour:

All of our great value 24-month plans, come with fast 4G and free, unlimited BT Wi-fi. You can also tether and turn your phone in to a mobile hotspot to share data across your devices.


data

500MB

minutes

400

texts

Unlimited

£35Δ/mth

(For non BT Broadband homes)

£50 upfront





data

3GB

minutes

1000

texts

Unlimited

£40Δ/mth

(For non BT Broadband homes)

£0 upfront





data

15GB

minutes

Unlimited

texts

Unlimited

£50Δ/mth

(For non BT Broadband homes)

£0 upfront




SIM Only plans

from £5 a month for BT Broadband homes.

Keep your phone and your number.


Find out more

98% coverage across the UK

BT Mobile is the only place where you can get the combined power of fast 4G and unlimited internet access on the UK's largest wi-fi network.


Be better connected, with 4G reaching over 90% of the UK population. And if you're not in a 4G area, we'll connect you to 3G or 2G instead.


Use our checker to search for a postcode or place, and see how well it's covered

Check your coverage

Unlimited access to BT Wi-fi hotspots


Unlimited access on the UK’s largest wi-fi network


Use more than 5 million BT Wi-fi hotspots


Use BT Wi-fi so you don’t eat up your data allowance


Use the BT Wi-fi app to connect when there’s a hotspot in range


Control what you spend

Control your

spend

See what

you’re

spending

Avoid nasty surprise bills with monthly spend caps on all BT Mobile plans

You can set a cap when you’re abroad too, to help you keep a lid on roaming data costs

We’ll send you a text when you’ve used most of your allowance. And if you do change your plan, you won’t have to start a new contract

Download the BT Mobile app to keep tabs on what allowances you're using and what you've got left

Check how much you’ve spent outside of your plan and find out where you spent it.

See the details of your plan, when it renews and what settings you’ve got.

When you go over and above your monthly allowance, we’ll keep an eye on what you’ve used and text you if you’d be better off on the next plan up

If you’re constantly running low on your allowance, you can move up to a larger plan any time you want

Switch to a

plan that

suits you

Download the BT Mobile app to keep tabs on what allowances you’re using and what you’ve got left

Check how much you’ve spent outside of your plan and find out where you spent it.

See the details of your plan, when it renews and what settings you’ve got.

Stay connected in Europe and the USA, where you can either pay our standard roaming rates for what you use, or get peace of mind with our data roaming add-ons designed for heavier users. You can buy these easily when you’re away.

We’ll send you a message when you start using data. You can also buy the add-ons before you go by logging into your My Mobile account or calling 150. See our standard roaming priceshere.

Free,

Unlimited

access to BT

Wi-fi

Going

abroad

Buying a phone with BT Mobile is easy

We’ll help you get set up with your new plan

We’re always here - on a live chat or at the end of the phone at our UK call centres

Once you've bought a plan, we'll send you an email confirmation...

... and a welcome pack in the post explaining what happens next, including...

... how to transfer everything from your old phone to your new one, and how to keep your number

Keep your number

1

Place your order

Order a BT Mobile plan online or over the phone

2

We’ll deliver it to you

Your package will arrive in 1-2 business days

3

Activate your SIM

If you ordered a SIM Only plan and you are new to BT Mobile, you will need to activate your SIM at www.bt.com/go. If you ordered a phone and plan or you are upgrading your BT Mobile plan, then your SIM will already be activated when it arrives

4

Keep your old number

You’ll need your PAC from your old provider. Then head to www.bt.com/keepyournumber and we’ll do the rest. If you are not using a BT mobile phone, you will need to make sure your phone is unlocked first.



Frequently asked questions

When you place an order with BT Mobile you might need to go through the following checks

A credit check - this checks your credit worthiness and stops people fraudulently ordering things in your name. You might need to answer a few questions about your job history and bank account. The check will be recorded on your credit file.

- An identity check - this is to protect you from identity theft and fraud. You'll need to answer a minimum of three questions about your personal finances which will be checked against your credit file.

- A bank check - this is to make sure the details you've given match the details that Equifax have on file.

We don't see or file any of the information you provide. It's all checked by the credit reference agency. If you have any questions about your credit file you'll need to speak directly to Equifax.

For full details on the information we collect for these checks please see our Privacy Policy.

To find out more about credit checks and your credit history, please contact:
Equifax Credit File Advice Centre P.O. Box 1140
Bradford
BD1 5US
Tel: 0870 010 0583
www.equifax.co.uk.

    Yes. DPD will deliver your parcel and you can track their progress here. You'll need to make sure you're home when it arrives so that you can sign for it (it must be the account holder who does that). DPD will text and email you on the morning it's due to arrive with a one-hour delivery window. If you need rearrange it, just follow the instructions in the message.

      If you order before 4pm Monday-Friday or 11am on Saturday, you'll get your phone on the next working day - including Saturdays. Some parts of the country (like Highlands & Islands and parts of Cornwall) might take up to 48 hours. When you order, you'll be able to choose your own delivery day (within 7 days).

        Not a problem. All you need is a PAC code from your old mobile provider. It's a 9-character code like 'ABC123456' that we use to move your number from your old provider to BT.Once you've activated your SIM, tell us your PAC code at bt.com/keepmynumber. It'll take around 24 hours to move your number. We'll keep in touch to let you know what's happening.

          If you have BT Broadband at home you can get a £5 discount on your BT Mobile plan. You don't need to be the broadband account holder - you just need to live in a household with a BT Broadband connection. In fact, everyone in the house can get the discount.Tell us you have broadband at the top of the BT Mobile plans page and we'll show you the discount prices.

            The legal stuff