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How to claim your Sainsbury's Gift Card

To claim your Sainsbury's Gift Card, please make sure:

  • You ordered your BT Broadband or BT Infinity online at www.bt.com

  • Your BT Broadband or BT Infinity service is already up and running

If your BT Broadband or BT Infinity isn't up and running yet, please wait before claiming your Gift Card.

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{{label}} † Factors affecting individual lines may mean that in a very small number of cases, broadband service may not be available. BT will always try to provide service but will advise you if this is not possible
More about your line speed Hide results

You could get

Fibre broadband

{{estDownloadRange}} Estimated download speed* range
{{minGuaranteedSpeed}} Minimum speed guarantee*
{{estDownloadSpeed}} Estimated download speed*
Or

Standard broadband

{{copperEstDownloadRange}} Estimated download speed range*
{{copperMinGuaranteedSpeed}} Minimum speed guarantee*
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Estimated speeds

{{estDownloadRange}} Estimated download speed* range
{{minGuaranteedSpeed}} Minimum speed guarantee*
{{estDownloadSpeed}} Estimated download speed*
More about these speeds Less about these speeds

* BT always offers you the best speed possible on your line. Typically 80% of customers receive speeds within or above this range. The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The BT broadband range is an indication of the speed that other similar lines across the UK have achieved for their broadband service.

The actual speed depends on several factors such as the product option you choose, the processing power of your computer, how many people are using your broadband connection at the same time, whether you use a wireless or cable connection, the speed of the websites that you visit and the performance of our network. Speeds to be lower at peak times – peak times are evenings and weekend.

In the first ten days you may see your speed go up and down. When using a postcode only (rather than a telephone number) the checker results are less accurate. We use a best guess of where you live based on the centre point of the postcode and not the exact routing of the line to your address, and so the result must be treated with caution.

Where we’re able to provide a date for future fibre availability, it is indicative only and subject to change.

We'll let you know when BT Infinity fibre broadband is available in your area

BT Infinity is available in your area but due to a high demand there is currently no capacity left at your local cabinet. There will be a waiting period until we can activate the service.

Register your interest in BT Infinity

By giving us your details, you give us permission to keep you informed about BT Infinity by email

Read about the fibre optic roll-out

Thank you!

As soon as we know when you can get BT Infinity we'll email you at:

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Or

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Our unlimited broadband deals

What does unlimited broadband mean?
With an unlimited broadband package, you can use the internet as much as you like, without worrying about additional charges.

Always included with your BT Broadband

BT Call protect NEW
BT Call Protect helps you stop unwanted and nuisance calls. We'll stop the top offenders automatically and you can create and control your own blacklist.


UK Weekend Calls
You'll get inclusive calls to UK* landlines, including 03, 0845 and 0870 numbers, every weekend!


BT Parental Controls
Stay in control of what your family can access online with BT Parental Controls. Create filters that can be turned on and off at times you choose.


Unlimited Wi-Fi hotspots
When you're out and about, you'll have free, unlimited access to more than 5 million BT Wi-fi hotspots. Get online for as long as you like, without eating into your monthly data allowance.

Frequently asked questions

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