Calling Features

Get much more from your BT home phone line

Get more from your phone with Calling Features

Calling Features give you more control over your telephone and calls – helping you to stay in touch, get and store messages with voicemail services, keep your phone secure and manage any unwanted calls. Just add the Calling Features you want when you order.

Free Calling Features

Get these three calling features absolutely free with your calling plan when you make two calls a month:

  • BT Privacy at Home
    Get more control over your incoming calls by registering you for the Telephone Preference Service to help stop unwanted sales calls. Privacy at Home also includes Caller Display so you can see the number of the person who's calling before you answer^

  • BT Answer 1571 voicemail
    BT Answer 1571 is a great, easy to use voicemail service – just dial 1571 from your home phone to check your messages†

  • BT 1471
    No need to sign up – just dial 1471 to find out the telephone number of the last person who called you (unless the number is withheld, unavailable or came from a switchboard extension number)

Calling Features packs

You can sign up to just one of these Calling Features, or for greater discounts choose two or more to create a Calling Features Pack. A one month minimum term applies – so you only pay when you need to use it.

  • 1 feature

    Feature

    £3.30 a month

  • 2-4 features

    Features

    £6.60 a month

  • 5 features

    Features

    £8.80 a month

  • Call Diversion

    Divert your calls to another landline phone or mobile. Calls that can't get through to your home phone will still reach you on another fixed line or mobile of your choice.

  • Call Waiting

    Call Waiting gently bleeps to tell you that a second call is on the line. You can either put the first caller on hold and speak to the second caller, or end your first call and speak to the second caller.

  • Caller Display

    Caller Display shows you the number of the person calling, so you can decide whether to pick up the phone or leave it to your answering service. If you sign up for BT Privacy at Home, Caller Display is FREE^.

  • Call Barring

    Call Barring lets you decide which types of calls can be made from your phone so you're in control of who uses it and how.

  • Ring Back

    If you make a call to an engaged number, just dial '5' and Ring Back will call you when the number becomes free.

Extra optional features

Call Minder Standard

BT Call Minder is the multi-feature answering service that lets you retrieve messages from another landline or mobile, anywhere in the world.

BT Text

Sometimes a quick text message is the most convenient way to get in touch. With BT Text, you can send texts from your home phone to other landlines and mobile phones in the UK. It's free to register and free to receive text messages.

10.5p per text or free with some of our Calling Plans:

  • 100 texts a month included with the Unlimited Evening & Weekend Plan
  • 200 texts a month included with the Unlimited Anytime Plan

Are you ready for BT Calling?

Choose one of our packages to start saving on your calls

All our Calling Plans come with:

  • 3 FREE Calling Features† ^
  • Inclusive 0845 & 0870 calls
  • Online usage & analysis tools
Choose a Calling Plan and save on the calls you make the most

Already with BT?

Change your Calling Features

The legal stuff

^ BT Privacy at Home with Free Caller Display. A minimum call commitment of 2 calls per month is associated with this product. Calls can be chargeable or those included with your chosen call plan. A charge of £2 applies in each month that you do not make the required number of calls. Calls to the following numbers will not count towards the minimum call requirement: 0800/0808/0500 Freephone numbers; 100/198/155 Operator; 112/998/999 Emergency services; 150 BT Customer Services; 151 BT Fault Reporting; 195 Blind and Disabled Directory Enquiries; 1471/1571. Calls made using BT Broadband Talk and Chargecard are also excluded.

†BT Answer 1571 voicemail – A minimum call commitment of 2 calls per month is associated with this product. Calls can be chargeable or those included with your chosen call plan. A charge of £2 applies in each month that you do not make the required number of calls. Calls to the following numbers will not count towards the minimum call requirement: 0800/0808/0500 Freephone numbers; 100/198/155 Operator; 112/998/999 Emergency services; 150 BT Customer Services; 151 BT Fault Reporting; 195 Blind and Disabled Directory Enquiries; 1471/1571. Calls made using BT Broadband Talk and Chargecard are also excluded.

Need help ordering? Chat with one of our advisors