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BT Call Protect – stop nuisance calls for free

BT Call Protect helps you stop those unwanted and nuisance calls. It's easy to set up and manage online and via the home phone

Sign in and activate
Full details

BT Call Protect allows you to divert nuisance calls to a junk voicemail in three different ways:

BT Blacklist

We continually monitor for the worst nuisance call offenders and once we’ve identified them, we will automatically divert them for you. And we’ll turn it on by default when you get BT Call Protect.

Personal Blacklist

You can add the last call you answered or any other phone number via MyBT or your home phone, so that any future calls from those numbers also go to your junk voicemail

Individual Call Types

Individual call types – You can choose to send all calls from certain categories to your junk voicemail. The three call types are:

  • International numbers
  • Withheld numbers
  • Unrecognised numbers

Change my calling plan

Whether you only use your phone occasionally or love to chat all the time, we've got a calling plan to suit you.

Change my calling plan
Full details

  • Unlimited UK* Weekend Calls
    This plan gives you inclusive weekend calls to UK* landlines, including 03, 0845 and 0870 numbers. Perfect for those little catch-ups
  • Unlimited Evening & Weekend Calls
    You’ll get inclusive calls to UK* landlines, every evening and at weekends, including 03, 0845 and 0870 numbers
  • Unlimited Anytime Calls
    No matter what time of day it is, you won't be charged anything extra for your UK* landline calls –including 03, 0845 and 0870 numbers. And you’ll get half price pence-per-minute rates to UK mobiles

Calling features

Change my calling features

Make the most of your phone line by adding, removing and changing these great calling features, including:

BT 1471, BT Privacy, Caller Display, BT Answer 1571, Call Diversion and many more.

Manage my calling features
Full details

Change my calling features

  • See who’s calling
    BT Privacy Caller Display allows you to see who’s calling so you can choose to whether to answer.
  • Stop those nuisance calls
    BT Call Protect helps you stop unwanted and nuisance calls by sending them to a junk voicemail.
  • Access your voicemail
    BT Answer 1571 gives you a Voicemail service that you can access from your landline. Includes BT Call Protect helping you to stop nuisance calls.
  • Discover who called last
    BT 1471 enables you to find out the number of the last person who called you.
  • Control your outgoing calls
    With Call Barring you can take control of what types of calls people can make from your phone.
  • Even more features to choose from
    We’ve got loads more features to help you manage your home phone calls.

International call add-ons

Stay in touch with your nearest and dearest, even if they're far away. Just choose the international add-ons that suit you – and you could save money too.

Get an international add-on
Full details

  • Make cheap international calls
    Save money on international calls with our international call add-ons.
  • Friends & Family International
    Make cheap calls to landlines and mobiles in 236 destinations. It’s ideal if you only make a few international calls each month. Calls cost from just 6p a minute, with a 21p call set-up fee.
  • International Freedom
    This add-on gives you inclusive or discounted calls to a huge number of international destinations. Make up to 600 minutes of calls a month to landlines in our 36 most popular destinations. Plus, you can make discounted calls to another 199 destinations worldwide.

Change or renew your line rental

As well as our standard line rental, you can choose easy ways to pay with Line Rental Plus.

Line Rental Plus lets you pay your bills when they arrive, instead of by Direct Debit, and you can get loads of really useful calling features at no extra cost.

Full details

Easy ways to pay with Line Rental Plus

If you’ve got a BT phone line or BT Broadband, Line Rental Plus lets you pay your bills when they arrive, instead of by Direct Debit, and you’ll get these great features at no extra cost:

  • Call barring
    Take control of your phone and stop people making expensive calls to premium or international numbers
  • Choose to refuse
    Getting unwanted calls? Now you can easily block up to 10 nuisance numbers
  • Bill alerts
    We'll send you a phone message to let you know when your bill is ready, and when we've received payment
BT Home phones

Enjoy great Phone deals with BT

Choose from a variety of handsets in our new Phone Shop

Find out more

UK call charges

Calls to
UK* landlines
Calls to
UK mobiles
Anytime Calls
There is a 21p set-up fee for calls

*Calls to 01, 02, and 03 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply. Inclusive calls: calls up to an hour. Redial within 60 minutes to avoid charges. Set-up fee – 21p set-up fee applies to all chargeable calls.

Full price list of all BT residential services

International call charges

Standard BT
Friends & Family
Call to
Call to
Call to
Call to
Standard BT International
Friends & Family International
International Freedom

Frequently asked questions

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