BT Call Protect – stop nuisance calls for free
BT Call Protect helps you stop those unwanted and nuisance calls. It's easy to set up and manage online and via the home phoneSign in and activate
BT Call Protect allows you to divert nuisance calls to a junk voicemail in three different ways:
We continually monitor for the worst nuisance call offenders and once we’ve identified them, we will automatically divert them for you. And we’ll turn it on by default when you get BT Call Protect.
You can add the last call you answered or any other phone number via MyBT or your home phone, so that any future calls from those numbers also go to your junk voicemail
Individual Call Types
Individual call types – You can choose to send all calls from certain categories to your junk voicemail. The three call types are:
- International numbers
- Withheld numbers
- Unrecognised numbers
Change my calling plan
Whether you only use your phone occasionally or love to chat all the time, we've got a calling plan to suit you.Change my calling plan
Change my calling features
Make the most of your phone line by adding, removing and changing these great calling features, including:
BT 1471, BT Privacy, Caller Display, BT Answer 1571, Call Diversion and many more.Manage my calling features
Change my calling features
See who’s calling
BT Privacy Caller Display allows you to see who’s calling so you can choose to whether to answer.
Stop those nuisance calls
BT Call Protect helps you stop unwanted and nuisance calls by sending them to a junk voicemail.
Access your voicemail
BT Answer 1571 gives you a Voicemail service that you can access from your landline. Includes BT Call Protect helping you to stop nuisance calls.
Discover who called last
BT 1471 enables you to find out the number of the last person who called you.
Control your outgoing calls
With Call Barring you can take control of what types of calls people can make from your phone.
Even more features to choose from
We’ve got loads more features to help you manage your home phone calls.
International call add-ons
Stay in touch with your nearest and dearest, even if they're far away. Just choose the international add-ons that suit you – and you could save money too.Get an international add-on
Change or renew your line rental
As well as our standard line rental, you can choose easy ways to pay with Line Rental Plus.
Line Rental Plus lets you pay your bills when they arrive, instead of by Direct Debit, and you can get loads of really useful calling features at no extra cost.
Easy ways to pay with Line Rental Plus
If you’ve got a BT phone line or BT Broadband, Line Rental Plus lets you pay your bills when they arrive, instead of by Direct Debit, and you’ll get these great features at no extra cost:
Take control of your phone and stop people making expensive calls to premium or international numbers
Choose to refuse
Getting unwanted calls? Now you can easily block up to 10 nuisance numbers
We'll send you a phone message to let you know when your bill is ready, and when we've received payment
UK call charges
|There is a 21p set-up fee for calls|
*Calls to 01, 02, and 03 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply. Inclusive calls: calls up to an hour. Redial within 60 minutes to avoid charges. Set-up fee – 21p set-up fee applies to all chargeable calls.
Full price list of all BT residential services
International call charges
|Friends & Family|
|Standard BT International|
|Friends & Family International|
The legal stuff
A call set up fee of 21p will apply to all calls made using Friends & Family International and all non-inclusive calls made using International Freedom. The normal call set up fee applicable to your chosen calling plan will apply to any other international calls that you make. Inclusive calls are limited to 600 minutes per month in the International Freedom add-on. Excess calls will be charged at 2.9p a minute. Calls to mobiles prices also include calls to other Special and Higher rate services.
Great news! Customers in Northern Ireland can also make local and national calls on their calling plan to landlines throughout Ireland (not to numbers beginning 818, 700, 83, 85, 86, 87 and 89)
See the legal stuff for details on regions that are included or excluded within countries.
*Call charges: we calculate our calls excluding VAT. So when we round the price and add the VAT, some calls will round up by a penny. Calls from landlines to mobiles will always do this.
Frequently asked questions
See all questions