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Fight nuisance calls, take control with BT Call Protect

We think no one should dread the phone ringing in case it's a PPI or accident claims company.

That's why we've developed some brilliant technology to help you take back control of your home phone from nuisance callers.

It's quick and simple to switch on. And best of all, it's free and just for BT customers.

How do I switch it on?

If you're a BT customer, just log in.

Sign in and activate

Take back control from nuisance callers

BT Blacklist

We continually monitor for the worst nuisance call offenders and once we’ve identified them, we will automatically divert them for you. And we’ll turn it on by default when you get BT Call Protect

Personal blacklist

You can add any number you like to your personal blacklist, including the last call you answered from your home phone. Then any future calls from those numbers will go straight into junk voicemail.

Types of caller

You can send certain types of call to junk voicemail. Choose from international numbers, withheld numbers or unrecognised numbers.

Upgrade to Answer 1571

Get Answer 1571 with Call Protect

Voicemail for your home phone

Answers calls when you're not near the phone or busy on another call.

VIP numbers

Make sure numbers that are important to you never get sent to junk voicemail.

Do not disturb

Lets you send calls to your voicemail at certain times of the day.

Upgrade now

Get Call Protect

New to BT?

Get Call Protect free when you buy our broadband.

Get a broadband package

Already a BT customer? Log in to MyBT to:

  • Switch on Call Protect
  • Manage Call Protect and choose which calls you
    want to send to a junk voicemail
Log in to MyBT

Frequently asked questions

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