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How to switch your broadband, TV, phone or mobile:

How to switch your mobile

With our SIM only offers, you can bring your own phone, manage your spend and get the BT Sport Pack on your 4G phone.

  • Order your BT Mobile plan today and ask your current mobile phone provider for your PAC code.

  • Once you’ve received your SIM card, activate your new BT Mobile SIM (your welcome pack, sent in the post will explain how).

  • Tell us what your PAC code is, and we’ll transfer your number to your new phone. This should take about 2 days.

Your SIM card will arrive within 1-2 business days.

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Frequently asked questions

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