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Some of our prices are changing on 2nd April 2017
  • The set up fee for calls will increase from 19p to 21p per call
  • Calls to UK landlines will increase from 11p to 12p a minute
  • Calls to mobiles from your landline are going up from 15p to 16p a minute
  • International calls will increase from 45p to 46p for countries in Band A, 75p to 76p for Band B and 135p to 136p for Band C

How to switch your broadband, TV, phone or mobile:

How to switch your landline

Get a BT landline that gives you more. Whenever you make calls, we’ve got a plan for you.

  • Choose one of our great value phone packages.

  • No need to contact your current provider – we’ll do this for you. You can normally keep your phone number too. We’ll let you know when you order.

  • We'll give you the earliest available switching date (normally within 2 weeks) or you can choose a later date.

If you're getting BT Broadband, then a compatible line is required otherwise we may charge you a one-off £30 connection. If you’re reconnecting your line then we won’t charge you.

If you're just ordering a BT landline package, you may have to pay a connection charge but we'll let you know when you order. There's a £50 fee for activating an existing line that's provided by BT or another provider. And it's £65 for installing a new line. (This is an online special offer as it's normally £130.)

See packages

Frequently asked questions

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