Calling Directory Enquiries
118 500
Our UK team are always here to find any number, business or residential. We can text the number to your mobile at no additional charge and connect you straight through.
Calls to 118 500 cost 77p per call plus £1.55 per minute including VAT, plus your phone company's Access Charge (excluding BT payphones).
118 505 International Directory Enquiries
Call 118 505 to speak to our International Directory Enquiries team.
Calls to 118 505 cost £2.50 per call plus 75p per minute including VAT, plus your phone company’s Access Charge (excluding BT payphones).
195 Directory Enquiries
If you have difficulty finding a phone number due to sight loss or another condition you may be able to register for this free service.
For more information or to request an application form, contact our registration team between 9am and 4pm Monday to Friday (excluding Bank Holidays).
Email 195registration@bt.com
Call 0800 587 0195
Buy an A-Z Directory
Head to Phone Book Finder and follow the on-screen instructions.
Please note that delivery is usually within 5 working days.
Download your BT A-Z Directory
You can now download a free copy of the Business and Residential A-Z Directory.
History of the BT Phone Book
We’ve been delivering the phone book to you since 1880, online since 2005.
In 2010 The Phone Book was resized to fit through letterboxes saving the planet 2,000 tonnes of paper each year.
A greener future for The Phone Book