Progress your order

Moving home

It's easy to move home with BT. Simply enter your details below to get started. You can find your BT phone number and account number on your bill. View your bill online by logging in to My BT

Include area code

Please enter your full BT account number e.g. AB12345678. If you have signed up to My BT, you can log in to get your account number.

Enter the postcode of your new address

Full postcode please

When are you moving to your new address?

You can pick any date for your home move up to 90 days in advance. We will do our best to move your services as near as possible to this date. Your provisional activation date will be confirmed later in the order journey.

Not sure on your move date yet?

Pick a date as close as possible to when you think you will move home. You can always change this date after you have placed your order using the online order tracker if you provide reasonable notice. There will be a link to the order tracker in your order confirmation email.

Please enter a date formatted DD/MM/YYYY.

Contact Details

We'd like to get in touch if you don't complete your order today. If that's OK, please add your details below:

Mobile number preferred

Please enter a valid email address

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