Family SIM

Get bigger savings with each SIM you add

Plus get a £45 or iTunes Gift Carditunesandamazon Offer and Reward with package£45 Gift Card
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What is Family SIM?

Discover why thousands of families have already joined Family SIM

More Savings

The more you buy the more you save. Add up to five SIMs, each with its own data.
There’s never been a better time to save than now.

If you buy single SIMs

Multiple SIM cards
Multiple SIM cards
Multiple SIM cards
Multiple SIM cards
Multiple SIM cards

If you buy Family SIMs

Multiple SIM cards
Multiple SIM cards
Multiple SIM cards
Multiple SIM cards
Multiple SIM cards

More flexibility

Family SIM starts with a 12 month contract on the first SIM, but all subsequent SIMs you add are on flexible 30 day rolling plans.

Meaning family members can join and leave the plan whenever they like.

More control

As the bill payer you can manage the plan yourself, or let others in your plan manage their own SIMs.

How much could Family SIM save your family?

Use our Family SIM calculator to see how much you could save, based on your family's current monthly spend.'

Use Family SIM calculator

Get it with a BT Mobile phone plan

If you have a BT Mobile smartphone plan or want to get one, you can still enjoy our Family SIM discounts. Simply add additional 30-day rolling SIMs to your plan.

Frequently asked questions

You will need to have ordered a BT Mobile plan online during a promotional period and waited for the two week cooling off period to end. If you ordered a SIMO plan you will also need to have activated your sim card. You can claim your gift card at by filling in the form.

Once we have confirmed your claim your card will be dispatched. This could take up to 45 days to arrive.
To keep track of your SIM usage, allowances and settings, just go to
If you're a BT Mobile SIM Only customer you'll get a £50 discount code in your e-mail confirmation. Go to select your phone and enter the code when asked. You’ll find the code in your e-mail order confirmation
When you place an order with BT Mobile you might need to go through the following checks
  • A credit check - this checks your credit worthiness and stops people fraudulently ordering things in your name. You might need to answer a few questions about your job history and bank account. The check will be recorded on your credit file.
  • An identity check - this is to protect you from identity theft and fraud. You'll need to answer a minimum of three questions about your personal finances which will be checked against your credit file.
  • A bank check - this is to make sure the details you've given match the details that Equifax have on file.
We don't see or file any of the information you provide. It's all checked by the credit reference agency. If you have any questions about your credit file you'll need to speak directly to Equifax.

For full details on the information we collect for these checks please see our Privacy Policy.

To find out more about credit checks and your credit history, please contact:
  • Equifax Credit File Advice Centre P.O. Box 1140
  • Bradford
  • BD1 5US
  • Tel: 0870 010 0583
  • Yes, if you're ordering a Mobile Handset DPD will deliver your parcel and you can track their progress here. You'll need to make sure you're home when it arrives so that you can sign for it (it must be the account holder who does that). DPD will text and email you on the morning it's due to arrive with a one-hour delivery window. If you need rearrange it, just follow the instructions in the message.

    If you order before 4pm Monday-Friday or 11am on Saturday, you'll get your phone on the next working day - including Saturdays. Some parts of the country (like Highlands & Islands and parts of Cornwall) might take up to 48 hours. When you order, you'll be able to choose your own delivery day (within 7 days).

    SIM orders are sent via Royal Mail First Class delivery and are normally received within 3 working days.

    Important Information