BT Mobile

Why switch to us?

Fast 4G

Enjoy fast 4G in more places than O2, Vodafone and Three.

Find out more>

Unlimited free wi-fi

Get free unlimited internet access at any of our five million wi-fi hotspots.

Find out more >

Free delivery

Delivered the next working day when you order by 4pm Mon-Fri, 11am Saturday*

Find out more >

Worry Free Returns

Problem with your phone? Tell us within 14 days of receiving it and you can return it.

Find out more >

Roam like Home

Use your UK calls, texts and data abroad in 47 destinations at no extra cost.

Find out more >

BT Mobile Extras

Extra Speed

Experience speeds of up to 60Mbps so you can stream video, download apps and upload pictures even faster.

Find out more >

US Roaming

Add a data package so you can relax when you’re online in the USA.

Find out more >

Extra Data

Add one of our two packages so you can browse message and share carefree.

Find out more >

Extra Minutes

Get more talk time with unlimited minutes and chat for as long as you like.

Find out more >

Control your spend

Spend Caps

Stay in control and avoid nasty surprises on your monthly bill by setting your own spend caps. Keep track of what you’ve used and what you have left.

Find out more >

BT Mobile app

Keep an eye on what you’re using and what’s left. Just download the BT Mobile app to track spending outside your plan and manage your plan.

Find out more >

Parental controls

Protect your family when they’re online and manage web access and data during the times you choose with our parental controls.

Find out more >

Roaming costs

Going abroad? We’ve got you covered. Pay as you go with our standard roaming rates or add a data roaming add-on to your plan.

Find out more >

Bring your own phone

Our great value SIM Only plans let you keep the phone you've got.

Bring your number with you so you won't have to tell your friends and family you have a new one.

Get a great value SIM

Interested in BT Mobile?

Still in a contract somewhere else? Give us a few details and once your contract is up
we'll get in touch to give you the best deals on your mobile contract

Find out more >

FREE BT Sport on your phone

Watch BT Sport free on your phone with our app. Get live sports and keep up to date with scores, highlights and more. Available on all BT Mobile 6GB or higher plans (excluding double data offers on the 3GB plan).

Simply add when you order or click here.

Switch your mobile and keep your number. It's as easy as…

  • 1 Choose a phone
  • 2 Pick your plan
  • 3 Request your PAC


(to any UK mobile or standard UK fixed-line number 01, 02, 03)


(1 minute minimum call charge and per second charging thereafter)


(to any UK mobile or standard UK fixed-line number 01, 02, 03)


Data (internet)


Unlimited voicemail


Calls to Customer Care


Calls to numbers starting 0800, 0808, 0500


Picture messages


Calls to BT Directory Enquiries

(118500 & 118404)


Minimum charge of £0.59

Calls to all other directory enquiries


Minimum charge of £1.09

Calls to non-geographic numbers

(starting 0844, 0845, 0870, 080, 084)

From 35p/min

Calls to premium-rate and personal numbers

(starting 090/091/ 070)

From 75p/min

Calls to emergency services

i.e. 999 or 112


Calls to non-emergency services

i.e. 101


Choose a country

International charges

Calls to

France from the UK


Texts to

France from the UK


Roaming charges

Calls to

a UK mobile and standard fixed land line when in France

Included in your plan with Roam like Home

Calls within country

and its roaming zone when in France

Included in your plan with Roam like Home

Calls to

the rest of the world and other numbers when in France


Receiving calls

when in France

Included in your plan with Roam like Home

Texts to

the UK when in France

Included in your plan with Roam like Home

Texts within country

and its roaming zone when in France

Included in your plan with Roam like Home

Texts to

the rest of the world when in France


Using data

when in France

Included in your plan with Roam like Home

Details of each country’s roaming zone can be found in the Tariff Guide below.

Calls made while roaming have a minimum charge of 30 seconds and then charged per second rounded up to the nearest second (EU regulated). Calls received while roaming are charged per second with no minimum charge

Download the General Tariff Guide


Frequently asked questions

Family SIMs could be the perfect solution for you and your family. The more SIMs you add to your account, the more you save. Everytime you add a SIM, you get a bigger monthly discount.

You can choose to add family members or friends to your plan or get the benefit yourself by adding SIMs you might have for different devices.

You can add up to five Family SIMs to your account. You become the main account holder and are responsible for all charges.

Family SIMs have more flexible contract terms than standalone SIMs. When you add a Family SIM to an existing SIM Only plan, a new 12 month minimum term begins. All SIMs will have a 30-day rolling contract. If the plan ends up with just one SIM left, that will pick up what's left of the 12 month minimum term
It's easy, just order your SIMs from and opt for 2 or more SIMs, you have the choice of the 2GB, 6GB or 15GB plan.

If you know someone who already has a BT Mobile SIM, you can invite them to move to your Family SIM once you have set up your plan. Find out how to invite someone.

The overall cost depends on how many SIMs you have in the plan. The cost for each one gets lower the more you add. So the first SIM is the same rental price as a single SIM only plan, the second has a lower rental price, the third lower still and so on. Offers may vary.
You will need to have ordered a BT Mobile plan online during a promotional period and waited for the two week cooling off period to end. If you ordered a SIMO plan you will also need to have activated your sim card. You can claim your gift card at by filling in the form.

Once we have confirmed your claim your card will be dispatched. This could take up to 45 days to arrive.
To keep track of your SIM usage, allowances and settings, just go to
If you're a BT Mobile SIM Only customer you'll get a £50 discount code in your e-mail confirmation. Go to select your phone and enter the code when asked. You’ll find the code in your e-mail order confirmation

Important Information