BT Mobile



Covering 99% of the UK population


Be better connected, with 4G covering 99% of the UK population and 75% of the UK geography

Free unlimited BT Wi-fi


Free unlimited internet access at five million BT Wi-fi hotspots

Spend caps

Stay in control and avoid nasty surprises on your monthly bill by setting your own spend caps



Covering 99% of the UK population

Be better connected, with 4G covering 99% of the UK population and 75% of the UK geography. And if you’re not in a 4G area, we’ll connect you to 3G or 2G instead.

Use our checker to search for a postcode or place, and see how well it’s covered

Check your area’s coverage

and

Free unlimited BT Wi-fi

  • Get free unlimited internet access at any of our five million BT Wi-fi hotspots
See our wi-fi hotspots

Go twice as fast with Extra Speed

With our Extra Speed add-on, experience speeds of up to 60Mbps rather than up to 30Mbps on our standard 4G. That means you can stream video, download apps and upload pictures even faster

Find out more

Control what you spend

Control your

spend

See what

you’re

spending

Avoid nasty surprise bills with monthly spend caps on all BT Mobile plans

You can set a cap when you’re abroad too, to help you keep a lid on roaming data costs

We’ll send you a text when you’ve used most of your allowance. And if you do change your plan, you won’t have to start a new contract

Download the BT Mobile app to keep tabs on what allowances you're using and what you've got left

Check how much you’ve spent outside of your plan and find out where you spent it.

See the details of your plan, when it renews and what settings you’ve got.

When you go over and above your monthly allowance, we’ll keep an eye on what you’ve used and text you if you’d be better off on the next plan up

If you’re constantly running low on your allowance, you can move up to a larger plan any time you want

Switch to a

plan that

suits you

Download the BT Mobile app to keep tabs on what allowances you’re using and what you’ve got left

Check how much you’ve spent outside of your plan and find out where you spent it.

See the details of your plan, when it renews and what settings you’ve got.

Stay connected in Europe and the USA, where you can either pay our standard roaming rates for what you use, or get peace of mind with our data roaming add-ons designed for heavier users. You can buy these easily when you’re away.

We’ll send you a message when you start using data. You can also buy the add-ons before you go by logging into your My Mobile account or calling 150. See our standard roaming priceshere.

Free,

Unlimited

access to BT

Wi-fi

Going

abroad

Bring your own phone

Our great value SIM Only plans let you keep the phone you've got.

Bring your number with you so you won't have to tell your friends and family you have a new one.

Get a great value SIM

Interested in BT Mobile?

Still in a contract somewhere else? Give us a few details and once your contract is up
we’ll get in touch to give you the best deals on your mobile contract

Keep me updated

FREE BT Sport on your phone
Get Free BT Sport with all 15GB or 30GB Mobile Plans, to watch on your smartphone

Watch BT Sport free on your phone with our app. Get live sports and keep up to date with scores, highlights and more. Available on all 15GB mobile plans.

You’ll get to watch UEFA Champions League or UEFA Europa League live, plus top games from the Premier League and FA Cup. You’ll also get exclusive coverage of Aviva premiership Rugby, MotoGP™ and UFC.

Simply add when you order.

How to get it

Choose BT Sport when you order your 15GB or 30GB plan. Then download the app and watch it whenever you want.

If you forgot to add the free offer, no problem. You can add it any time. Order BT Sport now

Buying a BT mobile package?

1

We’ll send you a confirmation email

So you can see what you’ve picked and when it will arrive.

2

Your package will arrive

Along with your phone/sim, you’ll get a welcome pack showing you how to get started.

3

Activate your SIM

If you ordered a SIM only plan, you’ll need to activate it at www.bt.com/go. If you ordered a phone as well as a SIM, or you’re upgrading your existing plan, then your SIM is good to go.

4

Want to keep your old number?

Visit www.bt.com/keepyournumber and enter your PAC code (from your old provider). If you’re not using a BT mobile, make sure it’s unlocked first.

Remember, if you need a little help – we’re always here. Just visit www.bt.com/help/getready, use our web chat or give us a call.

Calls

(to any UK mobile or standard UK fixed-line number 01, 02, 03)

35p/min

(1 minute minimum call charge and per second charging thereafter)

Texts

(to any UK mobile or standard UK fixed-line number 01, 02, 03)

12p/message

Data (internet)

10p/MB

Unlimited voicemail

Included

Calls to Customer Care

Included

Calls to numbers starting 0800, 0808, 0500

Included

Picture messages

40p/message

Calls to service numbers

(starting 084, 087, 09 and 118)

30p per minute

access charge from BT, plus a service charge set by the  company you call.

Calls to personal numbers

(070)

From 75p/min

Calls to emergency services

i.e. 999 or 112

Included

Calls to non-emergency services

i.e. 101

15p

Choose a country

International charges

Calls to

France from the UK

90p/min

Texts to

France from the UK

25.2p

Roaming charges

Calls to

a UK mobile and standard fixed land line when inFrance

4.3p/min

Calls within country

and its roaming zone when in France

4.3p/min

Calls to

the rest of the world and other numbers when in France

£1.40/min

Receiving calls

when in France

0.9p

Texts to

the UK when in France

1.7p

Texts within country

and its roaming zone when in France

1.7p

Texts to

the rest of the world when in France

30p

Using data

when in France

4.3p/MB

Details of each country’s roaming zone can be found in the Tariff Guide below.


Calls made while roaming have a minimum charge of 30 seconds and then charged per second rounded up to the nearest second (EU regulated). Calls received while roaming are charged per second with no minimum charge

Download the General Tariff Guide

PDF 2.3MB


Frequently asked questions

Family SIMs could be the perfect solution for you and your family. The more SIMs you add to your account, the more you save. Everytime you add a SIM, you get a bigger monthly discount.

You can choose to add family members or friends to your plan or get the benefit yourself by adding SIMs you might have for different devices.

You can add up to five Family SIMs to your account. You become the main account holder and are responsible for all charges.

    It's easy, just order your SIMs from www.bt.com/mobile and opt for 2 or more SIMs, you have the choice of the 2GB or 15GB plan.

    If you know someone who already has a BT Mobile SIM, you can invite them to move to your Family SIM once you have set up your plan. Find out how to invite someone.

      The overall cost depends on how many SIMs you have in the plan. The cost for each one gets lower the more you add. So the first SIM is the same rental price as a single SIM only plan, the second has a lower rental price, the third lower still and so on. Offers may vary.

        To keep track of your SIM usage, allowances and settings, just go to bt.com/mymobile

          Family SIMs have more flexible contract terms than standalone SIMs. When you add a Family SIM to an existing SIM Only plan, a new 12 month minimum term begins. All SIMs will have a 30-day rolling contract. If the plan ends up with just one SIM left, that will pick up what's left of the 12 month minimum term

            The legal stuff