BT Mobile


Join BT today.
Hurry, sale ends 10th October

Unlimited BT Broadband

on BT Mobile SIMs


iPhone 7

Buy now

Fancy a new smartphone? Get one of the latest from as little as £20 a month when you have BT Broadband.

Click here to see our 4G phones and plans


Fast 4G and free BT Wi-fi on all plans


Stay connected with fast 4G and free unlimited internet access on the UK’s largest wi-fi network

Only the best phones


Choose from a selection of the most popular phones. All mobile phone plans come with free next day delivery

Get the most out of your smartphone

Unlimited 0800 calls, a monthly spend cap and tethering on your smartphone – available on all BT Mobile plans



98% coverage across the UK

BT Mobile is the only place where you can get the combined power of fast 4G and unlimited internet access on the UK's largest wi-fi network.


Be better connected, with 4G reaching over 90% of the UK population. And if you're not in a 4G area, we'll connect you to 3G or 2G instead.


Use our checker to search for a postcode or place, and see how well it's covered

Check your coverage

Unlimited access to BT Wi-fi hotspots


Unlimited access on the UK’s largest wi-fi network


Use more than 5 million BT Wi-fi hotspots


Use BT Wi-fi so you don’t eat up your data allowance


Use the BT Wi-fi app to connect when there’s a hotspot in range


Go twice as fast with Extra Speed

With our Extra Speed add-on, experience speeds of up to 60Mbps rather than up to 30Mbps on our standard 4G. That means you can stream video, download apps and upload pictures even faster

Find out more

Control what you spend

Control your

spend

See what

you’re

spending

Avoid nasty surprise bills with monthly spend caps on all BT Mobile plans

You can set a cap when you’re abroad too, to help you keep a lid on roaming data costs

We’ll send you a text when you’ve used most of your allowance. And if you do change your plan, you won’t have to start a new contract

Download the BT Mobile app to keep tabs on what allowances you're using and what you've got left

Check how much you’ve spent outside of your plan and find out where you spent it.

See the details of your plan, when it renews and what settings you’ve got.

When you go over and above your monthly allowance, we’ll keep an eye on what you’ve used and text you if you’d be better off on the next plan up

If you’re constantly running low on your allowance, you can move up to a larger plan any time you want

Switch to a

plan that

suits you

Download the BT Mobile app to keep tabs on what allowances you’re using and what you’ve got left

Check how much you’ve spent outside of your plan and find out where you spent it.

See the details of your plan, when it renews and what settings you’ve got.

Stay connected in Europe and the USA, where you can either pay our standard roaming rates for what you use, or get peace of mind with our data roaming add-ons designed for heavier users. You can buy these easily when you’re away.

We’ll send you a message when you start using data. You can also buy the add-ons before you go by logging into your My Mobile account or calling 150. See our standard roaming priceshere.

Free,

Unlimited

access to BT

Wi-fi

Going

abroad

Bring your own phone

Already got a mobile phone that you love, but want a great value plan?

Our SIM Only plans let you keep the phone you’ve got

Bring your number with you so you won't have to tell your friends and family that you've got a new one

Read our FAQs to find out more

Interested in BT Mobile?

Give us a few details and we'll get in touch once you're
out of your current contract

Keep me updated

Get Free BT Sport with all 15GB Mobile Plans, to watch on your smartphone

Watch the live games you won't find anywhere else, including the UEFA Champions League and UEFA Europa league, plus top games from the Premier League and FA Cup. We also have exclusive coverage of Aviva premiership Rugby, MotoGP™ and UFC.

Wherever you are, you can watch all the live action on BT Sport with the app. Keep up to date with the latest scores, highlights, player stats, news and more.

Simply add when you order.

How to get it

Never miss a moment . Choose BT Sport when you order your plan . Then download the app and watch it when you're out and about

If you didn't sign up for the free offer with your 15GB mobile order, no problem! You can order here

Buying a phone with BT Mobile is easy

We’ll help you get set up with your new plan

We’re always here - on a live chat or at the end of the phone at our UK call centres

Once you've bought a plan, we'll send you an email confirmation...

... and a welcome pack in the post explaining what happens next, including...

... how to transfer everything from your old phone to your new one, and how to keep your number

Keep your number

1

Place your order

Order a BT Mobile plan online or over the phone

2

We’ll deliver it to you

Your package will arrive in 1-2 business days

3

Activate your SIM

If you ordered a SIM Only plan and you are new to BT Mobile, you will need to activate your SIM at www.bt.com/go. If you ordered a phone and plan or you are upgrading your BT Mobile plan, then your SIM will already be activated when it arrives

4

Keep your old number

You’ll need your PAC from your old provider. Then head to www.bt.com/keepyournumber and we’ll do the rest. If you are not using a BT mobile phone, you will need to make sure your phone is unlocked first.

Calls

(to any UK mobile or standard UK fixed-line number 01, 02, 03)

35p/min

(1 minute minimum call charge and per second charging thereafter)

Texts

(to any UK mobile or standard UK fixed-line number 01, 02, 03)

12p/message

Data (internet)

10p/MB

Unlimited voicemail

Included

Calls to Customer Care

Included

Calls to numbers starting 0800, 0808, 0500

Included

Picture messages

40p/message

Calls to service numbers

(starting 084, 087, 09 and 118)

30p per minute

access charge from BT, plus a service charge set by the  company you call.

Calls to personal numbers

(070)

From 75p/min

Calls to emergency services

i.e. 999 or 112

Included

Calls to non-emergency services

i.e. 101

15p

Choose a country

International charges

Calls to

France from the UK

90p/min

Texts to

France from the UK

25.2p

Roaming charges

Calls to

a UK mobile and standard fixed land line when inFrance

4.3p/min

Calls within country

and its roaming zone when in France

4.3p/min

Calls to

the rest of the world and other numbers when in France

£1.40/min

Receiving calls

when in France

0.9p

Texts to

the UK when in France

1.7p

Texts within country

and its roaming zone when in France

1.7p

Texts to

the rest of the world when in France

30p

Using data

when in France

4.3p/MB

Details of each country’s roaming zone can be found in the Tariff Guide below.


Calls made while roaming have a minimum charge of 30 seconds and then charged per second rounded up to the nearest second (EU regulated). Calls received while roaming are charged per second with no minimum charge

Download the General Tariff Guide

PDF 2.3MB


Frequently asked questions

When you place an order with BT Mobile you might need to go through the following checks

A credit check - this checks your credit worthiness and stops people fraudulently ordering things in your name. You might need to answer a few questions about your job history and bank account. The check will be recorded on your credit file.

- An identity check - this is to protect you from identity theft and fraud. You'll need to answer a minimum of three questions about your personal finances which will be checked against your credit file.

- A bank check - this is to make sure the details you've given match the details that Equifax have on file.

We don't see or file any of the information you provide. It's all checked by the credit reference agency. If you have any questions about your credit file you'll need to speak directly to Equifax.

For full details on the information we collect for these checks please see our Privacy Policy.

To find out more about credit checks and your credit history, please contact:
Equifax Credit File Advice Centre P.O. Box 1140
Bradford
BD1 5US
Tel: 0870 010 0583
www.equifax.co.uk.

    Yes. DPD will deliver your parcel and you can track their progress here. You'll need to make sure you're home when it arrives so that you can sign for it (it must be the account holder who does that). DPD will text and email you on the morning it's due to arrive with a one-hour delivery window. If you need rearrange it, just follow the instructions in the message.

      If you order before 4pm Monday-Friday or 11am on Saturday, you'll get your phone on the next working day - including Saturdays. Some parts of the country (like Highlands & Islands and parts of Cornwall) might take up to 48 hours. When you order, you'll be able to choose your own delivery day (within 7 days).

        Not a problem. All you need is a PAC code from your old mobile provider. It's a 9-character code like 'ABC123456' that we use to move your number from your old provider to BT.Once you've activated your SIM, tell us your PAC code at bt.com/keepmynumber. It'll take around 24 hours to move your number. We'll keep in touch to let you know what's happening.

          If you have BT Broadband at home you can get a £5 discount on your BT Mobile plan. You don't need to be the broadband account holder - you just need to live in a household with a BT Broadband connection. In fact, everyone in the house can get the discount.Tell us you have broadband at the top of the BT Mobile plans page and we'll show you the discount prices.

            The legal stuff