Manage my BT Mobile extras


Extra Speed

You can get faster data speeds than our standard 4G

Add Extra Speed

 

With our Extra Speed add-on, experience speeds of up to 60Mbps rather than up to 30Mbps on our standard 4G. That means you can stream video, download apps and upload pictures up to twice as fast*

This add on is valid from the moment you buy it and then runs on a 30 day rolling contract with no minimum term.

Available to all existing BT Mobile customers.

£4 Δ /mth
We recommend you use the coverage checker before ordering. Click here to check your coverage.
Full details

With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. This add on is valid from the moment you buy it and then runs on a 30 day rolling contract.

Extra Speed is not available on BT Business Mobile plans.


International roaming extras

Going abroad? Either pay as you go with our standard roaming rates, or get a data roaming add-on.

Add Roaming data

 

When using data abroad, you can pay our standard roaming rates to stay in touch, or take one of our data roaming add-ons.

Our new lower standard roaming pricing for countries in the EU zone means you'll pay less to use data as you go, so you can stay in touch wherever you are.

If you're a regular roamer, or need lots of data, you can add more and relax about how much you're online when in Europe and the USA by taking one of our data roaming add-ons.

 
EUROPE
USA
100MB £4Δ 20MB £3Δ
300MB £10Δ 100MB £15Δ
Full details

Peace of mind for your trip

You're free to use our European data add-ons in Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Réunion, Romania, Saint Barthélemy, Saint Martin Slovak Republic, Slovenia, Spain, Sweden and Switzerland.

UK Add-ons

It's easy to get more data and unlimited minutes – from as little as £4 a month.

Add extra data and minutes

 
500MB
data

500MB data add-on

A little more data – so you can email, browse and use apps worry free.

£4/mth
1GB
data

1GB data add-on

Make your data last longer and do more – like downloading and enjoy videos and music.

£6/mth
Unlimited
minutes

Unlimited minutes add-on

Get more talk time and chat for as long as you like.

£5/mth
* For existing mobile customers. Add-ons run on a 30 day rolling contract until you cancel them. When you first buy an Add-On, it lasts until the date of your next BT Mobile bill. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. Add-On allowances reset at the start of each billing month. Add-Ons can only be used in the UK. You can only have one data and one minutes Add-On at any one time.
Full Terms

Full terms

  1. Any BT Mobile customer can buy UK Add-Ons.
  2. A UK Add-On covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. (So if you buy a 500MB Add-On 10 days before the date of your next bill, it'll cover the data you use for those days and the previous 20).
  3. The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it. If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. (You can still carry on using it until the date of your next bill and we won't charge you again).
  4. Any unused allowance won't carry over when your billing month ends. And if you go over your allowance, standard charges will apply.
  5. You can only use UK Add-Ons in the UK. You can have a maximum of one for minutes and one for data at any one time.
  6. We won't transfer or refund UK Add-Ons. They're for your personal use and subject to BT Mobile Service terms and conditions.
  7. These terms and conditions are subject to change, but we'll tell you if we make any changes that would significantly disadvantage you.

BT Mobile freebies

You can watch BT Sport on your phone with the BT Sport app. You’ll need to activate the app to start using it.

Not yet activated?

Activate the BT Sport app
Download the app
BT sport on many devices
Full details

Unlimited FREE internet access in
BT Wi-fi hotspots

Great news! As a BT Mobile customer you get free and unlimited wi-fi access at more than 14 million BT Wi-fi hotspots worldwide.

Download the BT Wi-fi app and you could be online and not paying a thing in no time.

Full details

BT Mobile app

Keep an eye on what you’re spending and stay in control of your plan.

Download the free app to get started.

Full details

Protect your family online
with BT Parental Controls

Free with any BT Mobile contract BT Parental Controls lets you decide what content your family can access on the web.

Manage my BT Parental Controls

Keep your children safe online

Full details

Frequently asked questions

When you place an order with BT Mobile you might need to go through the following checks

A credit check - this checks your credit worthiness and stops people fraudulently ordering things in your name. You might need to answer a few questions about your job history and bank account. The check will be recorded on your credit file.

- An identity check - this is to protect you from identity theft and fraud. You'll need to answer a minimum of three questions about your personal finances which will be checked against your credit file.

- A bank check - this is to make sure the details you've given match the details that Equifax have on file.

We don't see or file any of the information you provide. It's all checked by the credit reference agency. If you have any questions about your credit file you'll need to speak directly to Equifax.

For full details on the information we collect for these checks please see our Privacy Policy.

To find out more about credit checks and your credit history, please contact:
Equifax Credit File Advice Centre P.O. Box 1140
Bradford
BD1 5US
Tel: 0870 010 0583
www.equifax.co.uk.

    Yes. DPD will deliver your parcel and you can track their progress here. You'll need to make sure you're home when it arrives so that you can sign for it (it must be the account holder who does that). DPD will text and email you on the morning it's due to arrive with a one-hour delivery window. If you need rearrange it, just follow the instructions in the message.

      If you order before 4pm Monday-Friday or 11am on Saturday, you'll get your phone on the next working day - including Saturdays. Some parts of the country (like Highlands & Islands and parts of Cornwall) might take up to 48 hours. When you order, you'll be able to choose your own delivery day (within 7 days).

        Not a problem. All you need is a PAC code from your old mobile provider. It's a 9-character code like 'ABC123456' that we use to move your number from your old provider to BT.Once you've activated your SIM, tell us your PAC code at bt.com/keepmynumber. It'll take around 24 hours to move your number. We'll keep in touch to let you know what's happening.

          If you have BT Broadband at home you can get a £5 discount on your BT Mobile plan. You don't need to be the broadband account holder - you just need to live in a household with a BT Broadband connection. In fact, everyone in the house can get the discount.Tell us you have broadband at the top of the BT Mobile plans page and we'll show you the discount prices.

            The legal stuff