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Get 6 months savings and double data on selected phone plans.

Got BT Plus?

You'll get free double data and our fastest 4G on all the phones on your plan - and any new ones too.

BT Plus message for existing customers

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    Why switch to us?

    Fast 4G

    Enjoy fast 4G in more places than O2, Vodafone and Three.

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    Unlimited free wi-fi

    Get free unlimited internet access at any of our five million wi-fi hotspots.

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    Free delivery

    Delivered the next working day when you order by 4pm Mon-Fri, 11am Saturday*

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    Worry Free Returns

    Try our SIM Only or Family SIM plans and if you’re not happy within the first 30 days, we’ll give your money back.

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    Roam like Home

    Use your UK calls, texts and data abroad in 47 destinations at no extra cost.

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    Frequently asked questions

    You will need to have ordered a BT Mobile plan online during a promotional period and waited 30 days. You can claim your gift card at by filling in the form.

    Once we have confirmed your claim your card will be dispatched. This could take up to 60 days to arrive.
    Buy a BT Mobile SIM only or Family SIM plan during the offer period and you’ll get a full 30 days to try us. If you aren’t happy for any reason, just call us within 30 days of placing your order and we’ll cancel your contract and refund your first monthly plan charge. You’ll only pay for services you've used outside of the plan allowance. Offer limited to one SIM only or Family SIM plan per customer. This offer does not apply to handset plans or plan moves. See full offer terms.
    If you're a BT Mobile SIM Only customer you'll get a £50 discount code in your e-mail confirmation. Go to select your phone and enter the code when asked. You’ll find the code in your e-mail order confirmation
    When you place an order with BT Mobile you might need to go through the following checks
    • A credit check - this checks your credit worthiness and stops people fraudulently ordering things in your name. You might need to answer a few questions about your job history and bank account. The check will be recorded on your credit file.
    • An identity check - this is to protect you from identity theft and fraud. You'll need to answer a minimum of three questions about your personal finances which will be checked against your credit file.
    • A bank check - this is to make sure the details you've given match the details that Equifax have on file.
    We don't see or file any of the information you provide. It's all checked by the credit reference agency. If you have any questions about your credit file you'll need to speak directly to Equifax.

    For full details on the information we collect for these checks please see our Privacy Policy.

    To find out more about credit checks and your credit history, please contact:
  • Equifax Credit File Advice Centre P.O. Box 1140
  • Bradford
  • BD1 5US
  • Tel: 0870 010 0583
  • Yes, if you're ordering a Mobile Handset DPD will deliver your parcel and you can track their progress here. You'll need to make sure you're home when it arrives so that you can sign for it (it must be the account holder who does that). DPD will text and email you on the morning it's due to arrive with a one-hour delivery window. If you need rearrange it, just follow the instructions in the message.

    If you order before 4pm Monday-Friday or 11am on Saturday, you'll get your phone on the next working day - including Saturdays. Some parts of the country (like Highlands & Islands and parts of Cornwall) might take up to 48 hours. When you order, you'll be able to choose your own delivery day (within 7 days).

    SIM orders are sent via Royal Mail First Class delivery and are normally received within 3 working days.

    Important Information