Refer a friend

How it works

If you're a BT Mobile customer, why not refer your friends to join? If your friend goes on to join BT Mobile on a qualifying tariff, we'll give both of you a £25 Gift Card.

  1. Spread the word: Give us a few details and we'll give you a unique link that you can begin to share with your friends. You need to be a BT Mobile customer to refer a friend.
  2. Join BT Mobile: Your friend just needs to follow your link to sign up and then join BT Mobile on one of our qualifying tariffs. That's any SIM only or Family SIM deal with 3GB or more of data, or any 24 month handset contract.
  3. Both get rewarded: You'll both receive your Gift Card by email within 45 days of your friend joining, once the terms of the promotion have been met. You'll both need to be outside of your cancellation periods and have paid at least one bill since the point at which your friend joined.

Still have questions?

You can find out more about BT Mobile refer a friend in our FAQs.

You can find out full details of the promotion in our Terms and Conditions.

Frequently asked questions

You will need to have ordered a BT Mobile plan online during a promotional period and waited 30 days. You can claim your gift card at by filling in the form.

Once we have confirmed your claim your card will be dispatched. This could take up to 60 days to arrive.
To keep track of your SIM usage, allowances and settings, just go to
Buy a BT Mobile SIM only or Family SIM plan during the offer period and you’ll get a full 30 days to try us. If you aren’t happy for any reason, just call us within 30 days of placing your order and we’ll cancel your contract and refund your first monthly plan charge. You’ll only pay for services you've used outside of the plan allowance. Offer limited to one SIM only or Family SIM plan per customer. This offer does not apply to handset plans or plan moves. See full offer terms.
If you're a BT Mobile SIM Only customer you'll get a £50 discount code in your e-mail confirmation. Go to select your phone and enter the code when asked. You’ll find the code in your e-mail order confirmation
When you place an order with BT Mobile you might need to go through the following checks
  • A credit check - this checks your credit worthiness and stops people fraudulently ordering things in your name. You might need to answer a few questions about your job history and bank account. The check will be recorded on your credit file.
  • An identity check - this is to protect you from identity theft and fraud. You'll need to answer a minimum of three questions about your personal finances which will be checked against your credit file.
  • A bank check - this is to make sure the details you've given match the details that Equifax have on file.
We don't see or file any of the information you provide. It's all checked by the credit reference agency. If you have any questions about your credit file you'll need to speak directly to Equifax.

For full details on the information we collect for these checks please see our Privacy Policy.

To find out more about credit checks and your credit history, please contact:
  • Equifax Credit File Advice Centre P.O. Box 1140
  • Bradford
  • BD1 5US
  • Tel: 0870 010 0583
  • Important Information