Special Offer Terms

Home Phone Special Offers

Your contract for the BT Home Phone Service is made up of the BT Home Phone and Broadband Terms, the Tariff Guide and the appropriate special offer terms detailed below.

Scroll down this page for a summary of all the special offer terms applicable to BT residential customers or select the relevant link below to go directly to a particular section:

Currently available Offers/Deals

Previously available Offers/Deals

Some calling plans, deals or offers are not available to take with some lines and services. All prices detailed below are inclusive of VAT unless otherwise stated and all prices are subject to change. BT reserves the right to withdraw any calling plan, offer or deal at any time.

These terms and conditions came into effect from 7th April 2017.

Mobile Special Offers

Your contract for the BT Mobile Service is made up of the BT Mobile Terms, the Tariff Guide and the appropriate special offer terms detailed below.

Scroll down this page for a summary of all the special offer terms applicable to BT residential mobile customers or select the relevant link below to go directly to a particular section:

Current Connection and Line Rental Offers

BT Line Rental

Connection charges may apply and there's a 12 month minimum term for new connections and home moves.

Standard Line Rental – There are 2 ways to pay:

Monthly or quarterly in advance – You pay £18.99 each month or £56.97 each quarter. Payment by Direct Debit only;

Line Rental Saver – You pay 12 monthly payments in advance by credit/debit card for a discounted price of £205.08 which is equivalent to £17.09 a month. You'll need to pay any additional call charges by monthly Direct Debit and you'll receive e-billing. You can change your mind about paying early and cancel Line Rental Saver within fourteen days of your order and you will get a full refund but you won't get a refund if you cancel after that. Line Rental Saver can only be taken with one telephone number per customer account. Exclusions and conditions apply.

Line Rental Plus

You pay £20.99 per month. Payable monthly or quarterly in advance. Line Rental Plus can be paid by direct debit, credit or debit card, bank transfer, cheque or cash and includes these handy extra features:

  • Bill alerts to your home phone – so you know when your bill is ready and when we've got your payment.
  • Call Feature Pack – choose up to 7 useful Calling Features (opt–in required)
  • Choice of billing and payment methods

Line Connection Charge for £65.00 Deal – 12 month minimum term.

Customers taking this deal will benefit from a £65.00 discount on the standard line connection charge of £130.00. Available to eligible new and existing customers agreeing to a 12 month contract on Unlimited Weekend Calls (£18.99 per month), Unlimited Evening & Weekend Calls (£22.79 per month) or Unlimited Anytime Calls (£27.98 per month). Monthly Call Plan prices quoted include Standard Line Rental charge (currently £18.99) and are with payment by Direct Debit. Discount is via bill credit, which will be applied to your next or subsequent bill. This deal can only be taken up once during the initial contract period. If you decide to end your contract within the minimum term, you will incur a single charge of £8.50 (with Unlimited Weekend Calls), £10.75 (with Unlimited Evening & Weekend Calls) or £13.25 (with Unlimited Anytime Calls) for each month left of the minimum term. Other exclusions and conditions apply. Excludes customers benefiting from some special offers or deals.

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Current Call Plan Offers

General Exclusions and Fair Use Policies

Call Plans let you make inclusive calls at no extra charge at the following times:

Unlimited Weekend Calls All day Saturday and Sunday
Unlimited Evening and Weekend Calls 7.00pm – 7.00am Monday – Friday,
all day Saturday and Sunday
Unlimited Anytime Calls All day, every day

All Call Plans feature:

  • Calls to UK* local and national numbers at no additional charge. *UK means calls of up to an hour to Local and National numbers beginning 01, 02 and 03. Excluded calls include service numbers (e.g. 0871), Premium Rate services, operator–controlled calls, calls to the internet, information and paging services, local, national and all non–geographic numbers used to dial up ISP's, other non–voice calls and calls to the Channel Islands.
  • 0845 and 0870 numbers are also included within your inclusive call times (excluding Calling Card and Dial–through access numbers and dial–up internet access). Fair usage policy applies. Maximum 1000 minutes or 150 calls to 0845 and 0870 numbers in a month. If either of these limits on inclusive calls is exceeded, BT will charge for all further calls until further notice.

The limits and application of fair use policies are subject to change. Details of such changes will be published online at www.bt.com. www.bt.com.

Home Phone Saver

Home Phone Saver 2020 – Standard Deal 18 Month contract

Available to eligible new and existing residential customers signing up to Home Phone Saver 2020 with an 18 month minimum contract period.

The price is £21.99 per month including Standard Line Rental. This price is fixed until at least 1st January 2020. Home Phone Saver 2020 customers can choose to pay by Direct Debit, Monthly payment Plan or any other currently accepted payment method.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 12 pence per minute at any time of the day with no set-up fee. Calls to mobiles will cost 16 pence per minute plus a 21p set up fee. All other chargeable calls are also subject to a 21p set-up fee. Includes 200 free texts (requires compatible handset). Includes access to three BT Calling Features at no extra charge (opt in required): BT Privacy Caller Display, Call Minder and International Premium Rate Call Barring. Also includes automatic access to 1471 Call Return and 1571 Call Return (requires chargeable 1571 service). Non-inclusive call rates and set up fees may vary during the fixed price plan period.

If you decide to end your contract within the 18 month minimum contract period, you will incur a single charge of £9.50 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Weekend Calls

Unlimited Weekend Calls – Standard 12 Month contract

Available to eligible new and existing residential customers signing up to Unlimited Weekend Calls with a 12 month minimum contract period. Please note, a minimum contract period of 12 months also applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan.

The price is £0.00 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £18.99 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK* 0870 and 0845 numbers during Weekends. Calls made during Weekends in excess of an hour and of any duration during Evenings and Daytime will be charged at 12 pence per minute. Standard rates apply to calls to mobiles. Calls to mobiles and chargeable UK* calls are subject to a 21p set-up fee.

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £8.50 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

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Unlimited Evening & Weekend Calls

Unlimited Evening & Weekend Calls – Standard 12 Month contract

Available to eligible new and existing residential customers signing up to Unlimited Evening & Weekend Calls with a 12 month minimum contract period. Please note, a minimum contract period of 12 months also applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan.

The price is £3.80 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £22.79 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK, 0870 and 0845 numbers during Evenings and Weekends. Calls made during Evenings and Weekends in excess of an hour and of any duration during Daytime will be charged at 12 pence per minute. Standard rates apply to calls to mobiles. Calls to mobiles and chargeable UK calls are subject to a 21p set-up fee. Includes 100 free texts (requires compatible handset).

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £10.75 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Evening & Weekend Calls free for 12 months – 12 Month contract

Available by invitation only to eligible existing residential customers signing up to Unlimited Evening & Weekend Calls with a 12 month minimum contract period.

For the first 12 months you'll only pay Standard Line Rental, which has a monthly cost of £18.99. From month 13 you'll pay the standard price for Unlimited Evening & Weekend Calls, currently £3.80 per month plus Standard Line Rental. The total price you pay from month 13 is currently £22.79 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK, 0870 and 0845 numbers during Evenings and Weekends. Calls made during Evenings and Weekends in excess of an hour and of any duration during Daytime will be charged at 12 pence per minute. Standard rates apply to calls to mobiles. Calls to mobiles and chargeable UK calls are subject to a 21p set-up fee. Includes 100 free texts (requires compatible handset).

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £10.75 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

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Unlimited Anytime Calls

Unlimited Anytime Calls – Standard Deal 12 Month contract

Available to eligible new and existing residential customers signing up to Unlimited Anytime Calls with a 12 month minimum contract period. Please note, a minimum contract period of 12 months also applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan.

The price is £8.50 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £27.98 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 12 pence per minute at any time of the day. Includes at least 50% discount on call rates to UK mobiles (excludes roaming mobiles). Calls to mobiles and chargeable UK calls are subject to a 21p set-up fee. Includes 200 free texts (requires compatible handset).

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £13.25 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

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Previous Connection and Line Rental Offers

The Offers/Deals below are no longer available for new supply. The terms and conditions of these Offers/Deals are applicable only to customers that took these Offers/Deals when they were available and have continued to use the applicable services since the Offer/Deal was taken.

Line Connection Charge for £50.00 Deal – 12 month minimum term

This offer is no longer available for new supply.

Customers taking this deal will benefit from a £80.00 discount on the standard line connection charge of £130.00. Available to eligible new and existing customers agreeing to a 12 month contract on Unlimited Weekend Calls (£18.99 per month), Unlimited Evening & Weekend Calls (£22.79 per month) or Unlimited Anytime Calls (£27.98 per month). Monthly Call Plan prices quoted include Standard Line Rental charge (currently £18.99) and are with payment by Direct Debit. Discount is via bill credit, which will be applied to your next or subsequent bill. This deal can only be taken up once during the initial contract period. If you decide to end your contract within the minimum term, you will incur a single charge of £8.50 (with Unlimited Weekend Calls), £10.75 (with Unlimited Evening & Weekend Calls) or £13.25 (with Unlimited Anytime Calls) for each month left of the minimum term. Other exclusions and conditions apply. Excludes customers benefiting from some special offers or deals.

Line Connection Charge for £40.00 Deal – 18 month minimum term

This offer is no longer available for new supply.

Customers previously taking this deal benefited from a £90.00 discount on the standard line connection charge of £130.00. Previously available to eligible new and existing customers agreeing to an 18 month contract on Unlimited Weekend Calls (£18.99 per month), Unlimited Evening & Weekend Calls (£22.79 per month) or Unlimited Anytime Calls (£27.98 per month). Monthly Call Plan prices quoted include Standard Line Rental charge (currently £18.99) and are with payment by Direct Debit. Discount is via bill credit, which will be applied to your next or subsequent bill. Charges will appear in the one-off charges section of your bill. This deal can only be taken up once during the initial contract period. If you decide to end your contract within the minimum term, you will incur a single charge of £8.50 (with Unlimited Weekend Calls), £10.75 (with Unlimited Evening & Weekend Calls) or £13.25 (with Unlimited Anytime Calls) for each month left of the minimum term. Within the minimum term, you may upgrade your Calling Plan, but you cannot downgrade your calling plan except where you are eligible for, and are moving to BT Basic. Other exclusions and conditions apply. Excludes customers benefiting from some special offers or deals.

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Previous Calling Plan Offers/Deals

General Exclusions and Fair Use Policies

Call Plans let you make inclusive calls at no extra charge at the following times:

Unlimited Weekend Plan All day Saturday and Sunday
Unlimited Evening and Weekend Plan 7.00pm – 7.00am Monday – Friday,
all day Saturday and Sunday
Unlimited Anytime Plan All day, every day
Unlimited Anytime Plan Plus All day, every day

All Call Plans feature:

  • Calls to UK* local and national numbers at no additional charge. *UK means calls of up to an hour to Local and National numbers beginning 01, 02 and 03. Excluded calls include service numbers (e.g. 0871), Premium Rate services, operator–controlled calls, calls to the internet, information and paging services, local, national and all non–geographic numbers used to dial up ISP's, other non–voice calls and calls to the Channel Islands.
  • 0845 and 0870 numbers are also included within your inclusive call times (excluding Calling Card and Dial–through access numbers and dial–up internet access). Fair usage policy applies. Maximum 1000 minutes or 150 calls to 0845 and 0870 numbers in a month. If either of these limits on inclusive calls is exceeded, BT will charge for all further calls until further notice.

The limits and application of fair use policies are subject to change. Details of such changes will be published online at www.bt.com.

Home Phone Saver

Home Phone Saver 2019 – Standard Deal 18 Month contract

No longer available for new supply.

Previously available to eligible new and existing residential customers signing up to Home Phone Saver 2019 with an 18 month minimum contract period.

The price is £21.99 per month including Standard Line Rental. This price is fixed until at least 1st January 2019. Home Phone Saver 2019 customers can choose to pay by Direct Debit, Monthly payment Plan or any other currently accepted payment method.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 12 pence per minute at any time of the day with no set-up fee. All other chargeable calls are subject to a 21p set-up fee. Includes 200 free texts (requires compatible handset). Includes access to two BT Calling Features at no extra charge (opt in required): BT Privacy Caller Display and Anonymous Call Reject. Also includes automatic access to 1471 Call Return and 1571 Call Return (requires chargeable 1571 service). Non-inclusive call rates and set up fees are may vary during the fixed price plan period.

If you decide to end your contract within the 18 month minimum contract period, you will incur a single charge of £9.50 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Home Phone Saver 2018 – Standard Deal 18 Month contract

No longer available for new supply

Previously available to eligible new and existing residential customers signing up to Home Phone Saver with a 12 month minimum contract period.

The price is £20.99 per month including Standard Line Rental. This price is fixed until at least 1st January 2018. Home Phone Saver 2018 customers can choose to pay by Direct Debit, Monthly payment Plan or any other currently accepted payment method.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 12pence per minute at any time of the day with no set-up fee. All other chargeable calls are subject to a 21p set-up fee. Includes 200 free texts (requires compatible handset). Includes access to two BT Calling Features at no extra charge (opt in required): BT Privacy Caller Display and Anonymous Call Reject. Also includes automatic access to 1471 Call Return and 1571 Call Return (requires chargeable 1571 service). Non-inclusive call rates and set up fees are subject to change during fixed price plan period.

If you decide to end your contract within the 18 month minimum contract period, you will incur a single charge of £8.50 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Home Phone Saver 2017 – Standard Deal 12 Month contract

No longer available for new supply

Previously available to eligible new and existing residential customers signing up to Home Phone Saver with a 12 month minimum contract period.

The price is £19.99 per month including Standard Line Rental. This price is fixed until at least 1st January 2017. Home Phone Saver customers choosing not to pay by Direct Debit or Monthly payment Plan will not incur a Payment Processing Fee.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 12 pence per minute at any time of the day. Includes at least 50% discount on call rates to UK mobiles (excludes roaming mobiles). Calls to mobiles and chargeable UK* calls are subject to a 21p set-up fee. Includes 200 free texts (requires compatible handset). Includes access to 3 BT Calling Features at no extra charge (opt in required): BT Privacy Caller Display, Anonymous Call Reject and Choose to Refuse. Non-inclusive call rates and set up fees are subject to change during fixed price plan period.

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £7.75 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Weekend Plan

Unlimited Weekend Plan – standard deal

The Unlimited Weekend Plan is available to eligible residential customers, with no minimum term. Exclusions and conditions apply. Please note, a minimum term of 12 months applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan. Exclusions and conditions apply.

Standard Line Rental of £18.99 per month applies if you pay by Direct Debit or monthly payment plan.

Discount is via bill credit, which will be applied to your next or subsequent bill.

Unlimited Evening & Weekend Calls (Since 20th June 2014)

Unlimited UK Evening & Weekend Calls at no extra cost – 18 months contract deal

Unlimited UK Evening & Weekend calls at no extra cost are available to eligible residential customers agreeing to an 18 month contract on the Unlimited Evening & Weekend Plan.

You will only pay Standard Line Rental, which has a monthly cost of £18.99 if you pay by Direct Debit or monthly payment plan. Exclusions and conditions apply. Discount is via bill credit, which will be applied to your next or subsequent bill.

If you remain on the Unlimited Evening & Weekend Plan at the end of the 18 month minimum period you will then start to pay the standard monthly price for the Unlimited Evening & Weekend Plan of £22.79 per month including Standard Line Rental if you pay by Direct Debit or monthly payment plan. You cannot downgrade during the 18 month minimum period. If you would like to move onto the Unlimited Anytime Plan you may do so by taking up an Unlimited Anytime Calls special offer but a new contract term will apply. If you decide to end your contract within the 18 month minimum period, you will incur a single charge of £10.75 for each month left of the minimum period. Exclusions and conditions apply. Discount is via bill credit, which will be applied to your next or subsequent bill.

Excludes customers benefiting from some special offers or deals.

BT

Unlimited Evening & Weekend Calls (Before 20th June 2014)

Unlimited UK Evening & Weekend Calls at no extra cost – 18 months contract deal

Available to eligible new and existing residential customers signing up to Unlimited Evening & Weekend Calls with a 12 month minimum contract period. Please note, a minimum contract period of 12 months also applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan.

The price is £3.00 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £21.99 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers during Evenings and Weekends. Calls made during Evenings and Weekends in excess of an hour and of any duration during Daytime will be charged at 12 pence per minute. Standard rates apply to calls to mobiles. Calls to mobiles and chargeable UK* calls are subject to a 21p set-up fee. Includes 100 free texts (requires compatible handset).

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £10.75 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Evening & Weekend Calls free for 12 months – 12 Month contract

Available by invitation only to eligible existing residential customers signing up to Unlimited Evening & Weekend Calls with a 12 month minimum contract period.

For the first 12 months you'll only pay Standard Line Rental, which has a monthly cost of £18.99. From month 13 you'll pay the standard price for Unlimited Evening & Weekend Calls, currently £3.00 per month plus Standard Line Rental. The total price you pay from month 13 is currently £21.99 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers during Evenings and Weekends. Calls made during Evenings and Weekends in excess of an hour and of any duration during Daytime will be charged at 12 pence per minute. Standard rates apply to calls to mobiles. Calls to mobiles and chargeable UK* calls are subject to a 21p set-up fee. If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £10.75 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Evening & Weekend Plan

Unlimited Evening & Weekend Plan – standard plan

The Unlimited Evening & Weekend Plan is available to eligible residential customers with no minimum period. Please note, a minimum period of 12 months applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan.

The price is £4.80 per month plus Standard Line Rental, which has a monthly cost of £18.99 if you pay by Direct Debit or monthly payment plan.

Unlimited Anytime Calls (Before 20th June 2014)

Unlimited Anytime Calls – Standard Deal 12 Month contract

Available to eligible new and existing residential customers signing up to Unlimited Anytime Calls with a 12 month minimum contract period. Please note, a minimum contract period of 12 months also applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan.

The price is £8.99 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £27.98 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan.

Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 12 pence per minute at any time of the day. Includes at least 50% discount on call rates to UK mobiles (excludes roaming mobiles). Calls to mobiles and chargeable UK* calls are subject to a 21p set-up fee. Includes 200 free texts (requires compatible handset).

If you decide to end your contract within the 12 month minimum contract period, you will incur a single charge of £13.25 for each month left of the minimum contract period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Anytime Plan

Unlimited Anytime Plan – Standard Deal 12 Month contract

The price is £7.74 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £26.73 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan. Standard rates apply to calls to mobiles. If you decide to end your contract within the 12 month minimum period, you will incur a single charge of £13.00 for each month left of the minimum period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Unlimited Anytime Plan Plus

Unlimited Anytime Plan Plus – Standard Deal 12 Month contract

Available to eligible new and existing residential customers signing up to the Unlimited Anytime Plan Plus with a 12 month minimum term. Please note, a minimum period of 12 months applies to line rental for new customers, existing customers taking additional lines, home movers and those switching their phone line from another provider, signing up to this calling plan. In addition to the inclusive calls above, Unlimited Anytime Plan Plus has the additional benefit of cheaper calls to UK mobiles; half our standard pence–per–minute rates.

The price is £10.99 per month plus Standard Line Rental, which has a monthly cost of £18.99. The total price you pay is £29.98 per month. All of these prices apply if you pay by Direct Debit or monthly payment plan. If you decide to end your contract within the 12 month minimum period, you will incur a single charge of £16.50 for each month left of the minimum period. Excludes customers currently benefiting from some BT special offers or deals. Other Exclusions and conditions apply.

Mobile Special Offers

BT Mobile Unlimited Bonus Minutes

All prices detailed below are inclusive of VAT unless otherwise stated and all prices are subject to change. BT reserves the right to withdraw any Mobile Plan, Offer or Deal at any time.

These terms and conditions came into effect from 29th April 2016.

BT Mobile Bonus Unlimited Minutes

500MB, unlimited texts, 200 minutes with Bonus Unlimited Minutes – £5/month (BB discount) or £10/month (non–BB discount) (“Plan 1”)

2GB, unlimited texts, 500 minutes with Bonus Unlimited Minutes – £10/month (BB discount) or £15/month (non–BB discount) (“Plan 2”)

Available between 29th April 2016 and 7th July 2016 (the Offer Period) to BT Broadband and non–BT Broadband customers who have an unlimited anytime calls plan on their BT landline and who sign up to an eligible BT SIM Only (SIMO) price plan (either Plan 1 or Plan 2) for 12 months.

Unlimited anytime calls plans include:

  • Unlimited Anytime Calls (UAC);
  • Unlimited Anytime Plan (UAP);
  • Unlimited Anytime Plan Plus (UAP+);
  • Unlimited Anytime & Mobile Plan (UAMP); and
  • Home Phone Saver

(together, Fixed Line Unlimited Call Plans)

Offer is available by invitation only for (i) new BT Mobile customers; and (ii) existing BT Mobile customers taking out a new SIMO plan.

12 month minimum term applies.

Plan 1 includes 500MB Data, Unlimited Texts and 200 Minutes with Bonus Unlimited Minutes. Monthly price: £5 per month for BT Broadband customers; £10 per month for non–BT Broadband customers.

Plan 2 includes 2GB Data, Unlimited Texts and 500 Minutes with Bonus Unlimited Minutes. Monthly price: £10 per month for BT Broadband customer; £15 per month for non–BT Broadband customers.

Customers who cancel or change their Fixed Line Unlimited Call Plan or their eligible SIMO plan may lose their Bonus Unlimited Minutes as set out below:

Keep Bonus Unlimited Minutes Lose Bonus Unlimited Minutes
Customer upgrades / downgrades SIMO plan during the Offer Period from:
  • SIMO Plan 1 to SIMO Plan 2; or
  • SIMO Plan 2 to SIMO Plan 1
Customer upgrades / downgrades SIMO outside the Offer Period
Customer moves from any Fixed Line Unlimited Call Plan to another Fixed Line Unlimited Call Plan either during or outside the Offer Period Customer upgrades / downgrades to an ineligible SIMO plan either during or outside the Offer Period
Customer changes, adds or ceases any of BT Broadband, BT TV or BT Sport Customer upgrades / downgrades to any other ineligible BT Mobile plan or product
Customer is outside the minimum term for SIMO Plan 1 or SIMO Plan 2 (but does not cancel their contract) Customer ceases SIMO Plan 1 or SIMO Plan 2 (as applicable)
Customer is outside the minimum term for the Fixed Line Unlimited Call Plan (but does not cancel their contract) Customer ceases Fixed Line Unlimited Call Plan

BT Broadband customers who cancel their BT Broadband services during or after the 12 month minimum term, will pay the higher price of either £10 a month (if they have Plan 1), or £15 a month (if they have Plan 2).

Usage outside the plan will be charged at the standard published rates for mobile and can be found in the tariff guide at www.bt.com/legalstuff

In addition BT’s Residential Standard Terms and BT Mobile terms of service apply to all customers taking up this offer, and are available at www.bt.com/legalstuff.

Payment is by direct debit only and your acceptance is subject to a credit check.

Prices quoted may vary during, or after, your 12 month minimum term.

Offer excludes existing BT Mobile customers who are regarding their SIMO plan, unless the customer entered into a standard 500MB or 2GB SIMO plan during the Offer Period and did not benefit from Bonus Unlimited Minutes. Other exclusions and conditions may apply.

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